guest service associate
Emaar Hospitality Group
Total years of experience :7 years, 11 Months
Assisting guest, Checking movie tickets, serving the guest for VIP'S
Cashering,
2years and 8months as a dining waitress, cashier and bar attendant and sales representative at Shakeys Pizza Casual Dining Restaurant. 1year as a service crew at Chowking Fastfood restaurant, 1year Gloria Marris Restaurant as a buffett Attendant. And some job trainings.
HARD Working
Determined Person
POSITIVE outlook
Willing to be train
Draw up client bookings for tables and ensure that tables are set before clients’ arrival
•Manage the front desk by receiving incoming calls, greeting and attending to customers
•Inform guests about the availability of tables and direct them to the tables
•Keep records of guests who visit the restaurant
•Assist customers with answers to queries, and proffer solutions to issues within your capacity
•Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
•Ensure that clients make payment for services before they exit the restaurant
•Keep clear records of payments received and make detailed notes of balance payments
•Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
•Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
•Dining Staff at Chowking Fast Food Restaurant from August 3, 2013-August 19, 2014
Duties and Responsibilities:
•Prepare restaurant tables with special attention to sanitation and order
•Attend to customers upon entrance
•Present restaurant menus and help customers select food/beverages
•Take and serve orders
•Answer questions or make recommendations for complementary products
•Collaborate with other restaurant servers and kitchen/bar staff
TALK HANG RESTAURANT
0582600958
Hard working, determined person, positive outlooking, gameplayer, business minded Willing to be trained.
HardWorking,Determined Person, Positive Outlook, team player, Willing to be trained and Fast Learner...