Imad Al Khawaja, Head of Business Development | UAE & KSA | Contract | Hybrid |

Imad Al Khawaja

Head of Business Development | UAE & KSA | Contract | Hybrid |

European Quality Training and Management Consultancy

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Law
Experience
21 years, 2 Months

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Work Experience

Total years of experience :21 years, 2 Months

Head of Business Development | UAE & KSA | Contract | Hybrid | at European Quality Training and Management Consultancy
  • United Arab Emirates - Dubai
  • My current job since December 2022

I am responsible for identifying and pursuing new business opportunities for the company. This may involve identifying potential clients, developing relationships with key decision-makers, and coordinating with internal teams to create and present proposals.

Some specific areas that I work on include:

Sales Team management: I am responsible for building and leading a team of sales professionals to achieve the company's sales goals, as well as providing ongoing support and development to help the team succeed.

Market research: Conducting research to identify potential clients and understand their needs, as well as staying up-to-date on industry trends and competitive landscape.

Lead generation: Identifying and targeting potential clients through various methods, such as networking events, online research, or referrals from current clients.

Proposal development: Working with the internal team to create compelling proposals and presentations that outline the company's services and how they can meet the client's needs.

Sales: Closing deals with clients and negotiating contracts.

Client relationship management: Maintaining relationships with current clients and identifying opportunities to expand the scope of work or upsell additional services.

Employment Consultant | Hybrid at Swedish Public Employment Service
  • Sweden - Norrkoeping
  • My current job since March 2017

My role as an Employment Officer or Arbetsförmedlare" is to provide guidance and support to job seekers as they search for employment. This may involve helping individuals to create resumes and cover letters, providing information about available job openings, and coaching individuals on how to succeed in job interviews.

In addition to helping individuals find employment, I also provide support to people who are already employed but are looking to change jobs or advance in their careers. This may include offering advice on how to improve one's job prospects, providing information about training and education opportunities, and assisting with career development planning.

Overall, my role as an Employment Consultant is to provide support and guidance to individuals as they navigate the job market and pursue their career goals.

Business Manager / Sales Manager at bayt.com (Talent Solutions)
  • Saudi Arabia - Jeddah
  • January 2013 to March 2015

Key Responsibilities :Provide Management of the Business in the following:

- Plan / Budget:
• Track Monthly sales and accurately forecast sales for a rolling 90-day advance period.
• Review the pipeline of deals and get involved where necessary
• Review P&L of the office and maintain effective budget control of sales expenses.
• Prepare reports on sales performance, market analysis, competition, etc.

- DOCUMENT:
• Participate in preparation of materials that clearly outline the processes and systems and ensure timely dissemination of the materials that may be utilized for sales, sales training, on-boarding, coordinating, and ensuring accountability.

- HUMANIZE- HIRE:
• Be an active participant in direct staffing, working closely with the HR team.
• Take a leadership role in assessments, interviews, and talent management to ensure that the sales team grows in line with hiring plans and company salary scales.

TRAIN:
• Train new sales employees as per the Bayt Sales process.
• Analyze training needs of employees.

MENTOR:
• Maintain a continual dialogue with the team focused on growing their capabilities and on promoting personal and professional growth.
• Work closely with the team, prescribe better systems and increase efficiencies.

- EXECUTE:
• Set Mutually agreed Objectives, SMART goals for each team member
• Monitor Performance.
• Maintain Accountability.
• Set Contingency

- Innovate:
• Learn Continuously.
• Assess & Develop.

Senior Enterprise Relationship Manager at bayt.com (Talent Solutions)
  • Saudi Arabia - Jeddah
  • June 2007 to April 2013

As a senior sales professional, I am skilled in turning leads into real value for our clients and maintaining consistent follow-up to foster customer satisfaction and build a strong client base. I have a solid understanding of sales techniques and strategies that help to achieve a win-win relationship.

I am adept at managing multiple tasks and following up with customers to ensure that their expectations are met and exceeded. I have strong communication skills and am able to negotiate effectively with customers and other departments to facilitate the development of profitable business and sustainable relationships.

I also conduct competitive analysis by gathering and analyzing information on competitors' activities, and I am proficient in giving technical and detailed presentations to both customers and prospects. I am responsible for forecasting and creating plans to achieve sales goals and profits, and I regularly engage in cold calling to initiate and develop new leads. Overall, my hands-on approach helps me to drive business growth.

Sales Executive at Marabu GmbH
  • Saudi Arabia - Riyadh
  • April 2005 to October 2007

As a sales executive at Marabu, a company that produces screen-printing inks, I am responsible for driving sales and achieving revenue goals. Some specific tasks I am responsible for include:

1- Identifying and pursuing new business opportunities in the Middle East and GCC regions

2- Developing and maintaining relationships with key clients and prospects

3- Preparing and delivering sales presentations and demonstrations

4- Negotiating and closing deals

5- Collaborating with marketing and other teams to develop sales strategies and plans

6- Tracking and analyzing sales data to identify trends and areas for improvement

7- Providing ongoing support to customers to ensure their satisfaction and retention

Overall, my role is to promote Marabu's products and services to potential and existing customers in the Middle East and GCC regions, with the goal of increasing sales and revenue for the company.

Sales Territory Manager & Sales Exhibitions at DHL EXPRESS
  • Syria - Damascus
  • May 2001 to March 2005

As a sales representative, my primary responsibilities include regularly visiting key accounts to address their needs and ensure customer satisfaction. I also prepare quarterly sales reports for each key account and work to meet the sales objectives set by management. In order to resolve customer concerns or issues that may impact sales, I consult with customers and my supervisors. In addition, I visit prospects personally to present the features, benefits, and cost-effectiveness of our products and services, always conducting business in a professional and ethical manner to maintain positive relationships with key accounts.

Education

Bachelor's degree, Law
  • at Damascus University
  • June 2004
Diploma, Microsoft Network Engineering
  • at Microsoft
  • May 2004

Specialties & Skills

Management
Shipping
Recruitment
Key Account Management
Business Development
key account management
negotiation
Building sales team
sales management
operations management
market research
Public Service
problem solving
logistics
sales coordination

Languages

Arabic
Native Speaker
English
Expert
Swedish
Expert

Memberships

MICROSOFT
  • MCP, MCSA, MCSE
  • July 2003

Training and Certifications

Microsoft Certified Systems Engineer (MCP, MCSA, MCSE) (Certificate)
Date Attended:
February 2002
Valid Until:
February 2004
Consultative Selling Skills (SPIN) (Certificate)
Date Attended:
February 2004
Valid Until:
February 2004
Screen, pad & inkjet printing inks (Certificate)
Date Attended:
July 2005
Valid Until:
July 2005
Logistics and supply chain management (Certificate)
Date Attended:
May 2003
Valid Until:
May 2003

Hobbies

  • Sport
  • Scrabbling Crossword Clue
  • Reading