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Imad Ziadeh, Head of Technical Operations

Imad Ziadeh

Head of Technical Operations·Profix Maintenance,

United Arab Emirates

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 12 years, 2 months

Head of Technical Operations

January 2024 - February 2026

Profix Maintenance,

Bordeaux, France

January 2024 - February 2026

• Managed FM operations for 25+ commercial and retail sites, ensuring uninterrupted services and
asset reliability.
• Reduced maintenance and operating costs by 18% through process optimization and strategic
vendor management.
• Supervised 40+ technicians and subcontractors across multiple locations.
• Controlled annual maintenance and operations budgets exceeding €1.2M.
• Improved SLA and KPI compliance from 82% to 96% through performance monitoring.
• Implemented preventive maintenance programs and emergency response procedures.
• Coordinated inspections, audits, and regulatory compliance activities.

Company industry:
Facilities & Property Management
Job role:
Management

Technical Director

January 2021 - January 2024

Thermobox SARL,

Bordeaux, France

January 2021 - January 2024

• Led HVAC, refrigeration, and MEP operations for major projects.
• Planned and executed system commissioning and performance optimization.
• Increased equipment efficiency by 22% through upgrades and maintenance strategies.
• Managed teams of 15+ engineers and technicians.
• Developed maintenance schedules, technical reports, and client documentation.

Company industry:
Mechanical Engineering
Job role:
Information Technology

Service Manager

January 2014 - January 2021

Sakr Power Generation,

Dubai, United Arab Emirates

January 2014 - January 2021

• Managed generator fleets of 120+ units across industrial, commercial, and residential sites.
• Reduced equipment downtime and breakdown incidents by 30%.
• Led and trained 25+ field engineers and technicians.
• Managed service contracts and maintenance agreements worth $2.5M+ annually.
• Coordinated with OEMs, suppliers, and clients to ensure service excellence.
• Implemented preventive and corrective maintenance programs.

Company industry:
Electric Power Production & Transmission
Job role:
Customer Service and Call Center

Education

AKU university

February 2025

February 2025

Bachelor's degree, Mechanical Engineering

Lebanon

AUL university

February 2014

February 2014

Bachelor's degree, business management

Lebanon

Languages

Arabic

Native Speaker

French

Expert

English

Expert