International HR Manager
Doctors without Borders
Total des années d'expérience :18 years, 3 Mois
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• Contribute to the implementation of the Accreditation criterion during the Accreditation cycle
• Participate in the revision, and development of Ethics related Policies
• Develop and implement action plans, annual plans, and set tracking system
• Control and deliver planned activities through collaboration with all Directorates and HCs
• Corporate Ethics Committee Coordinator: Agenda, Minutes, presentations, Action plans
• Ensure completion of actions on time
• Monitor deliverables against agreed actions/targets
• Suggest corrective actions and contribute adjusting actions towards any deviations
• Contribute to the development and promotion of the Ethics E-Learning course
• Implementation of Corporate staff surveys: writing proposals, final report, and action plan.
• Develop and monitor performance KPIs
• Participate in staff informal investigation and collaborate with the legal department
• Ensure to deal effectively with all staff complaints
• Organize Case reviews and Case consultations meetings
• Contribute to the development of Frequently Asked Question Ethics handbook for staff
• Contribute to the development of Patients’ Rights and Responsibilities Brochure
• Deliver and participate in Ethics presentations during Patients Forums
• Contribute to the implementation of Ethics Champions in 27 Health Centers
• Weekly update to Executive Director about the progress of the Ethics plan, concerns
• Revise and prepare Arabic and English official Correspondents
• Open Collaboration channels with other Corporations e.g: Qatar Foundation, HMC, Sidra Medicine, North Atlantic College, Weill Cornell Medicine- Qatar.
• Networking, attending, and representing MSF in meeting with the UN (WHO, UNHCR, OCHA), INGOs & clusters/tasks force meetings in Jordan.
• Coordinate & Chair weekly meetings: agenda, minutes, and actions.
• Context Analysis, risk assessment, scenarios planning & humanitarian impact.
• Project Staff conflict resolution.
• Recruitment, Human Resources & Finance: Screening, Interviews, background and reference checks. Cultural and context briefing and presentation to new staff and/ or project visitors. Monitor project budget and ensure payments procedures are followed correctly and accurately with proper documentation on time.
• Administration & Management:
Develop, write, and follow up the project agreements and contracts (SLA, Suppliers contracts, and incentives agreements). Documents translation Arabic and English. Monitoring project deliverables against agreed and planned targets. Ensure adequate resources and activities are running in agreement with project SLAs. Support Project coordinator drafting proposal, progress report.
• Capacity Building and Training: Training Center: explore training centers, negotiate the price and agreement details, Prepare agreements and follow up till all approvals and signatures are completed, Follow up participant’s visas and entry approvals, Welcome trainees, Daily presence brief them about the hotel available free facilities and security issues, Provide presentation about MSF’s work and values in Arabic & English.
• Co-investigator: Health needs assessment and Healthcare access surveys (>500k pop.)
• Head Quarter level collaboration for OCA Strategic Plan 2020-2023.
• Differentiated & Adapted Models Survey Result Analysis to Head Quarter.
• International Humanitarian Actors Mapping.
• Partnership modality development.
• SABIS® School Management System ( SSMS Software) Administrator
• Reports, statistics and provide Analysis.
• Focal point with Regional office for Reports, approvals general coordination with other schools worldwide requests.
• Overseeing the staff recruitment process in coordination with the relevant parties and SABIS® management to ensure hiring the most competent candidates.
• Staff & Students attendance.
• Ensuring accuracy and compliance of staff contracts and permits
• Monitor Annual leaves plan to maintain staff coverage in the school
• Monitor Expatriates staff legal issues: residency, work permits, and visas
• Responsible for expatriate staff accommodation
• Plan, supervise the expat staff travels
• Staff Annual appraisal.
• Ensure adherence to Organization policies & procedures and recommend changes & updates.
• Support regional Recruitment offices in UAE, Bahrain & KSA
• Overseeing the process of admitting new students to the school
• Conduct Presentation to management
• Manage Office Budget including office expenses, supplies, stationery, and entertainment
• Monitor to ensure office lease agreements are in place and renewed, and payment is raised on time.
• Supervising and managing the canteen operations.
• Overseeing and managing the school’s bus operation, including but not limited to, managing the drivers’ and bus assistants’ timetables and other related issues.
• Lead school administration project E-books implementation
• Manage staff conflicts
• Focal point with Jordanian ministry of labor, Amman Chamber of Industry, Jordan Chamber of Industry, Amman Chamber of Commerce.
• Oversee and manage three departments: Administration, Human Resources, and Public Relations.
• Advice & consult management for Administrative and HR decisions and best practices
• Develop company management guide in compliance with Jordan labor Law and regulations
• Member of Senior Management Committee.
• Internal Auditor and responsible for ISO 9001-2008 Accreditation requirements implementation
• Chair of Administrative Committee
• Setting strategy and direction for the business
• Create talents attraction and talent acquisition strategies
• Advertising vacancies on recruitment websites, Facebook, LinkedIn, Newspapers, and walk-in applications.
• Conduct English/ Arabic business presentations
• Focal Person between Damascus school and the Regional office in Beirut for all required information, reports, and analysis related to HR, Recruitment, and Admission.
• Ensure the adherence to organization policies & procedures and recommend changes & updates
• Ensure compliance with Ministry of Education & Ministry of Labor regulations and requirements
• Oversee Recruitment Process: locally and internationally
• Develop and ensure the implementation of office strategy
• Supervise and perform payroll procedures correctly and accurately on time
• Manage Recruitment campaigns and marketing budget and plan.
• Organize staff events, school activities, and Regional tournament trips
• Conduct and prepare Presentations for top management
• Staff and Parents Complaints management and follow up till closure
• Write, revise and approve correspondences to ministries, parents, as well as internal memos.
• Risk Management & responsible for evacuation plan and drills for staff &students
• Manage applicable Office Budget: including office expenses, supplies, stationery, and entertainment
• Ensuring office lease agreements are in place and renewed, and payment raised on time
• Coordinate and assist New School Premises project Manager for smooth execution
• Senior Management Committee member and Coordinator
Joined at the establishment phase of Dubai office in 2004. In 2008 I led the HR/office operations, launching the second branch in Bahrain. My duties spanned from day to day HR/office operations to strategic planning:
•Represent the company in front of authorities mainly the Ministry of Labor and the Ministry of Interior
•Ensure compliance with employment regulations as per country immigration and labor laws
•Manage PROs and visa service providers
•Plan, supervise and perform HR processes including training, briefings, evaluation, and development of staff and personnel administration.
•Plan, supervise and perform all stages of recruitment processes and Conduct new joiner’s orientation
•Prepare offer letters/ Contracts in line with local regulation and company standards/ salary scale
•Develop and ensure the implementation of HR strategies and HR annual plan
•Supervise and perform payroll procedures correctly and accurately on time
•Update and revise Job descriptions to ensure they match and are in line with duties and business needs
•Administering Human resources information systems (HRIS): staff data, payments, employee benefits, loans, leaves, and daily attendance
•Monitoring, control, reporting & analysis of personnel budgets
•Control petty cash and report to the finance manager
•Support HR regional Manager preparing annual HR budget
•Support and advise HR regional Manager on labor legal, training, and recruitment issues
•Contribute to the review and share updated Policies and Procedures
•Maintain and update employee Manuals and Handbook
•Maintain a positive and professional environment at work
•Provide regular and ad hoc reports to management
Degree:
