Senior Advisor- Contracts, Governance, and Government Relations
MITSUBISHI HEAVY INDUSTRIES CANADA AEROSPACE (MHICA)
Total years of experience :6 years, 7 Months
Direct all Government relations and affairs activities: manage funding programs, including preparing proposals and applications; devise and submit progress and status reports, track compliance, and conduct audits with stakeholders. Lead contracts management activities from inception through completion for Government, business development, Supply Chain, and human resource, in addition to lease agreements and Facility management: carefully review and evaluate scope and requirements, negotiate terms and conditions, finalize contracts, and monitor them throughout contracts' tenure.
• Reviewed and re-negotiated current suppliers' and Customers' contracts to obtain more favorable terms, leading to savings of over$200K/annually.
• Applied for and subsequently received and negotiated multiple Government funding programs' agreements, including JPF(Jobs and Prosperity Funds) and COJG (Canada Ontario Job Grant), obtaining additional contracts valued at $3M in two-year tenure thus far with MHICA.
• Appointed as integral member of business development team, heavily involved in business expansion and growth projects, including development of RFPs response, Contract negotiations, and Client management.
• Appointed as the Corporate Compliance Manager, Part of the North America Group companies Compliance team, responsible for ensuring all functions' compliance with the Corporate Code of Conduct, and the operating protocols and processes, including conducting internal audits, and compliance related trainings management, breach investigations.
• Supported with the company's CGP registration, and in certification process for the Designated Official for Controlled Goods.
Directed outsourced Inbound/Outbound call center with over 300 employees, leading 10 cross-functional staff members.
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hired employees to work on accounts. Led operational planning, forecasting call volumes to allocate staff for optimal workflow. Managed budget and tracked profit & loss. Provided weekly and monthly status reports to CEO and COO.
• Developed staff motivation plans and retention programs to boost KPIs and reduce staff turnover; succeeded in reducing turnover by 40%.
• Spearheaded business development and expansion within call center account, ultimately doubling staff from 250 to 500 and lines of business from two to four.