Imelda Hernandez, HR SUPPORT MANAGER

Imelda Hernandez

HR SUPPORT MANAGER

Ferrari World Abu Dhabi

Location
United Arab Emirates
Education
Bachelor's degree, Business Management
Experience
24 years, 1 Months

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Work Experience

Total years of experience :24 years, 1 Months

HR SUPPORT MANAGER at Ferrari World Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • My current job since November 2009

Responsible in ensuring a hassle-free process in the Human Resources Department by providing services that upholds the Company's fundamentals procedures. Direct involvement in the Recruit & Retain Process which brings to specific duties such as preparing offers and answering queries related to recruitment, managing of Colleague arrivals, providing support in areas required, participates in events and functions that promotes the process of entertaining and engaging Colleagues, and lastly managing Colleague departures.

Other duties: • Managing the time attendance (timecards) per colleague in HR Department; making sure that team members have accurate time in/ out or any pay codes applied for.
• Liaising with Finance/ Payroll Department about final settlement calculation; leave salary advances; relocation allowances etc.
• Consistent coordination with Payroll in making sure correct entries are encoded in Oracle HR Database (Enter and Maintain) such as housing allowances; live in or live out status of some colleagues especially for Managers

I have assisted Yas Waterworld Abu Dhabi during their pre-opening stage in related to recruitment & managing colleague arrivals. (Period: January 1, 2012 - August 31, 2012)

ASSISTANT HUMAN RESOURCES MANAGER at Jumeirah International LLC
  • United Arab Emirates - Dubai
  • July 2008 to September 2009

Wild Wadi Water Park
Jumeirah International LLC
P.O. Box 26416, Dubai, U.A.E.
(July 01, 2008 - September 30, 2009)

HR COORDINATOR at Jumeirah International LLC
  • United Arab Emirates - Dubai
  • June 2005 to June 2008

Wild Wadi Water Park
Jumeirah International LLC
P.O. Box 26416, Dubai, U.A.E.
(June 18, 2005 - June 30, 2008)
Scope of Work
• Greet and assist clients, guests and colleagues upon arrival in HR and notify the appropriate person.
• Communicate professionally in a positive and courteous manner at all times to internal and external colleagues.
• Treat all colleague information and matters with the up most confidentiality.
• Raise Edocs in Oasys for colleague new hires, transfers and promotions
• Process new hire employment contracts.
• Liaise with individual applicants and recruitment agencies for new hire documentation processing in a quick, efficient and professional manner.
• Notify successful and short-listed external applicants regarding the status of their interview.
• Forward medical appointments from Central HR to relevant departments and monitor colleague no-shows.
• Monitor colleague movements for the monthly turnover report including transfers, new hires, and leavers.
• Assist colleagues with clear out when leaving Wild Wadi in regards to clearance form, exit interview, visa cancellation, flight booking, final pay, etc.
• Assist with monthly Birthday Celebration and Awards Ceremony.
• Assist at the Reception Desk when needed.
• Attend departmental meetings on a monthly basis.
• Conduct annual and quarterly performance appraisals for direct reports.
• Providing excellent service to the guests and colleagues by the use or practice of our Jumeirah Guiding Principles and Jumeirah Hallmarks
• Completing any additional duties required by the management

OPERATIONS COORDINATOR at Jumeirah International LLC
  • United Arab Emirates - Dubai
  • July 2004 to June 2005

Wild Wadi Water Park
Jumeirah International LLC
P.O. Box 26416, Dubai, U.A.E.
(July 1, 2004 - June 17, 2005)
Scope of Work
• Handles all general incoming and outgoing correspondence of Operations.
• Assists with the new colleague Wild Wadi Orientation and make sure that they attend Jumeirah International Orientation programs. Uniforms, schedules and operational training are also coordinated.
• Maintain files of Operations department accordingly like lieu day calendar, plus/ minus hours, training records, etc.
• Treat all colleague information private and confidential

OPERATIONS SECRETARY at Jumeirah International LLC
  • United Arab Emirates - Dubai
  • February 2002 to June 2004

Wild Wadi Water Park
Jumeirah International LLC
P.O. Box 26416, Dubai, U.A.E.
(February 21, 2002 - June 30, 2004)
Scope of Work
• Minutes all Operations meetings and distributes minutes accordingly.
• Coordinates all external training nominations and monthly summary record.
• Updates all appraisals within Operations department.

CATERING ASSISTANT at Jumeirah International LLC
  • United Arab Emirates - Dubai
  • January 2001 to February 2002

Food and Beverage Department
Wild Wadi Water Park
Jumeirah International LLC
P.O. Box 26416, Dubai, U.A.E.
(January 30, 2001 - February 20, 2002)
Scope of Work
• Handles food preparation and performs assigned station for the day
• Helps out in carrying detailed cleanings in the outlets to ensure that the work place is always clean and organized
• Maintain the outlet in accordance with all mandatory, statutory and local guidelines on the storing, handling and selling of food and beverage items from the outlet and all other related duties
• Operate all equipments in the outlet in accordance with Standard Operating Procedures
• Ensure the guest receives the highest standards of food quality and service at all times
• Carry out any other reasonable duties as requested by Management

RELIEVER FOR REVENUE ADMINISTRATOR at Jumeirah International LLC
  • United Arab Emirates - Dubai
  • October 2001 to November 2001

Wild Wadi Water Park
Jumeirah International LLC
P.O. Box 26416, Dubai, U.A.E.
(October 2001 - November 24, 2001)
Scope of Work
• Updates records such as the inventory cards on daily basis.
• Files documents, memos, and minutes of meeting
• Take down minutes of meeting

DISBURSEMENT CLERK at Central Luzon Foods Corporation (A Territorial Franchise of Burger Machine, Incorporated)
  • Philippines
  • June 2000 to October 2000

(A Territorial Franchise of Burger Machine, Incorporated)
Zone 3, Ramar Village, San Agustin, San Fernando, Pampanga, Philippines
(June 27, 2000 - October 20, 2000)
Scope of Work
• Receiving Sales Invoices/ Delivery Receipts and Receiving Report for Items Purchases.
• Encoding Cash Voucher, Special Journal
• Preparing and Recording cheque e.g. cheque for suppliers, contractors, payroll cheque, etc.
• Filing Cash voucher

VAULT CUSTODIAN/ ENCODER at P.J. LHUILLIER Inc
  • Philippines
  • July 1999 to October 1999

VAULT CUSTODIAN/ ENCODER
P.J. LHUILLIER Inc. (Cebuana Lhuillier)
District Office - 1975 Dapitan Street Sampaloc, Manila, Philippines
(July 24, 1999 - October 14, 1999)
Scope of Work
• Encoding Pawned Tickets
• Arranging/ preparing records for pawned jewelries
• Receiving/ keeping the pawned jewelries at the vault, unless redeemed by the authorized person or transferred to Main office after expiration date.

Education

Bachelor's degree, Business Management
  • at University of the Philippines
  • April 1999

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT University of the Philippines Extension Program in San Fernando, Pampanga, Philippines Located at Clark Air Base, Angeles City, Pampanga, Philippines Year 1995 - 1999 • Dean's Lister

Specialties & Skills

ANSWERING
DATABASE
FINANCE
HUMAN RESOURCES
OPERATIONS
ORACLE HR
PAYROLL
RECRUITMENT

Languages

English
Expert
Tagalog
Expert

Memberships

of UP Marketing Circle AY
  • Member
  • January 1998
of Campus Christian Fellowship
  • Member