receptionist
Madina Dental Center
Total years of experience :12 years, 1 Months
• Welcomes patients and visitors by greeting in person or on the telephone; answering or referring inquiries.
• Scheduling appointments in person or by telephone. and reminding by SMS or phone calls.
• Comforts patients by anticipating patients' anxieties; answering patients' questions
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information;
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.