Sales Consultant : Reservation
Afriqiyah airlines
Total years of experience :3 years, 8 Months
Directs and coordinates flights reservations of the airline through customers tickets bookings ( Sabre System )
•Cross sales for trips classes and customers advises
•Payments collections
•Cash flow follow up and payments registrations
•Travel documents verifications
•Management reporting on daily activities
•Full ownership of Sabre system for ticketing and reservations
•Data entry on Sabre system of customers details and trip plans
•Front desk activities for passenger orientations
•Full comply with company policies and ethics as first point of contact to maximize travelers and customers satisfaction
•Dealing with multi-cultural customers and ensure a full respect of them needs
• Events Logistics organizations: Staff allocation, food supplies, verification of customers’ requirements
• Guests meet and greet and orientation
• Fulfilling guests need and ensure smooth flow of the event
End of studies internship
• Ticketing and reservation
• Tunisair Handling : Luggage tags and follow up
• Front desk tasks including meet and greet and customers orientations
• Customers advise for trips plans
• Payments collection