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Imran Ahmed, CRM specialist

Imran Ahmed

CRM specialist

McAfee/Intel Security

Lieu
Inde - Bengaluru
Éducation
Baccalauréat, Electronics and Communication
Expérience
18 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 10 Mois

CRM specialist à McAfee/Intel Security
  • Inde - Bengaluru
  • Je travaille ici depuis juillet 2010

Working as Salesforce and Siebel CRM Administrator and supervising a team of 5 members for Siebel, CRM on Demand projects deployment. Expert in Salesforce administration, Siebel Installation and Administration, CRM On Demand administration for various POD by Oracle.

Team Lead Application Support à McAfee Software India
  • Inde - Bengaluru
  • septembre 2006 à juillet 2010

Team Lead Application Support - till July 2010
Application Support Analyst
Senior Application Support Analyst - Nov 2007

Siebel Deployment Executive à CMC Ltd
  • Inde - Bengaluru
  • juillet 2005 à septembre 2006

• Implementation of Siebel CRM-DMS at TATA motors Dealers which are spread across India and abroad.
• The Project involved Siebel Sales, Service and Spare.

Éducation

Baccalauréat, Electronics and Communication
  • à Sri Jayachamarajendra College of Engineering
  • janvier 2004

Bachelor of Engiineering.

Specialties & Skills

Siebel Administration
+Endorse 1
Technical Support
+Endorse 1
Informatica
+Endorse 1
Salesforce.com
+Endorse 1
CRM software
+Endorse 1
Siebel Administration
+Endorse 0
Siebel
+Endorse 0
SQL
+Endorse 0
C
+Endorse 0
Oracle Applications
+Endorse 0
Applications Support
+Endorse 0
Siebel CRM Sales, Service, Spares, Callcenter , Marketing
+Endorse 0
HTML, CSS , JQUERY
+Endorse 0
Golden Gate
+Endorse 0
Technical Support
+Endorse 0
Oracle CRM On Demand Administration
+Endorse 0
Informatica Cloud
+Endorse 0
MDM
+Endorse 0
Salesforce
+Endorse 0

Langues

Anglais
Expert
Urdu
Expert
Arabe
Débutant
Kannada
Expert
Tamil
Moyen
Telugu
Débutant
Hindi
Expert

Formation et Diplômes

Fusion Applications – Installations and Administrations. (Formation)
Institut de formation:
Fusion Applications – Installations and Administrations.
Date de la formation:
March 2014
Durée:
50 heures
Informatica MDM (Formation)
Institut de formation:
Informatica MDM – Configuring Multidomain edition
Date de la formation:
December 2015
Durée:
50 heures
Salesforce Admin and Configurator (Formation)
Institut de formation:
Salesforce Training – Administrator and Dev
Date de la formation:
January 2015
Durée:
60 heures
Golden Gate (Formation)
Institut de formation:
Oracle
Date de la formation:
June 2013
Durée:
40 heures
ITIL V2 (Certificat)
Date de la formation:
December 2008

Loisirs

  • Photography, Troubleshooting, Technical Magazines, Teaching
    Use to give C tutorials during collage years to juniors. Get knowledge on different technologies and give KT to team members. Keep myself updated with Technology related to mobile and computer.