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Shujath Shariff, Project Lead

Shujath Shariff

Project Lead

Infosys Ltd

Location
United Arab Emirates - Ajman
Education
Bachelor's degree, Electronics &Communication
Experience
4 years, 3 Months

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Work Experience

Total years of experience :4 years, 3 Months

Project Lead at Infosys Ltd
  • India - Bengaluru
  • April 2013 to December 2015

Project Management Office

Senior Technology Support Executive/Project Lead
Client : ABN AMRO Bank N.V

Process Executive
Client : British Telecom

Supervisor at Sony India
  • India
  • July 2011 to December 2012

Attending customer and agents calls and assigning technicians to fix the issue. Stock management, rescheduling appointments, gathering feedback to know customer satisfaction.

Education

Bachelor's degree, Electronics &Communication
  • at Ghousia College of Engineering
  • April 2012

Specialties & Skills

Communications
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Sales
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Stock Management
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Customer Support
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Project Management
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HTML
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Windows 7 /10
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Soft Skills
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Microsoft Office (Excel, Word, Powerpoint)
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Languages

English
Expert
Urdu
Native Speaker
Kannada
Intermediate
Hindi
Expert
Arabic
Beginner

Training and Certifications

Customer Support (Training)
Training Institute:
Infosys
Date Attended:
April 2013
Duration:
240 hours
Project Management Office (Training)
Training Institute:
Infosys
Date Attended:
January 2015
Duration:
120 hours
Soft Skills (Certificate)

Hobbies

  • Suduko,Chess, Swimming, Bowling
    Star of the Quarter Award, Floor Walker, Spot Awards, Complaint Handler, Best performer for Broadband Sales.