Sales & Service Executive
TOP SELECTION COMPUTERS
Total years of experience :9 years, 10 Months
Provide excellent Customers service be able to turn customer service into sales.
Maintain and develop relationships with existing customers in person and via telephone calls and emails.
Handling Customers and all type of related workers.
Advice customers on Best Buys.
Saved time or money for the company.
Operating System Support.
Identified a problem and resolved it.
Train people in computer system use.
PC assembling, OS Installation and troubleshooting.
Analyze equipment performance records in order to determine the need for repair or replacement.
Research new technology and implement it or recommend its implementation.
Successful record and an in-depth knowledge of Hardware & networking.
Customer service oriented - Good communication skills used to support various technical issues and desktop operation queries.
Efficient problem solving and multi-tasking abilities.
Superior technological and computer skills.
Workflow Planning - Performance and Monitoring.
Excellent organizational skills.
Highly organized and detail-oriented.
PC assembling, OS Installation and troubleshooting.
Installation of Application Software and Anti-virus software.
Installing all kinds of printers, scanners and webcam etc.
Installing and working with hard disk drives, modems and drivers.
Installation of window xp, vista, win 2003, win 2008.
Managing local users and groups, files and folders, desktop settings.
Working with disk management, backup and restoring data.
Search Engine Optimization, On-Page, Off-Page, Analytics, Keyword Research.
Applications - MS Office, Google Analytics, Adobe Photoshop.
Jetking Certified Hardware and Networking Professional JCHNP course from Jetking Institute, Hyderabad, India.