DESKTOP SUPPORT & ERM ADMINISTRATOR
2GIS Advertising
Total years of experience :4 years, 8 Months
o Install and maintain network hardware and software.
o Ensure network connectivity (LAN/WAN infrastructure) throughout the company
o Troubleshooting Network Related Issues.
o Meets financial requirements by submitting information for budgets; monitoring expenses.
o Administer all servers including file server, email server, internet server, gateway sever as well as network nodes and workstations.
o User’s Accounts, Email Services, User & Group Policies, Policies for Security of Network and for User Data Integrity
o ERM Administration: New Accounts, Policies and Restrictions, Reports, Analysis and Data Entry Monitoring, Sales agents issues resolution
o VPN Configuration for sales agents to access database remotely
o IT Equipment’s (Laptops, Cisco Phones, Mobile Phones, Tablets and SIM Cards etc.) issuance to new hires and collecting back from ex-employees of the company as recorded at the time of issuance
o Real Time GPS Tracker - Sales Agents Location Tracker, Employee’s Monitoring and Administration
o Accomplishes organization goals by accepting ownership for accomplishing new and different requests.
o Protects organization's value by keeping information confidential.
o Ensure network and desktop security and connectivity
o Monitor network performance (availability and utilization) and test for weaknesses
o Set up user accounts, permissions and passwords
o Resolve problems reported by end user
o Define network policies and procedures
o Specify system requirements and design solutions
o Installing and integrating new server hardware and applications
o Installing and configuring computer network devices and computer systems
o Providing network administration and support
o Providing IT related facilitation to Management and rest of the employees; to keep them away from any trouble during their working hours.
o Look after of all 425 Nodes Network, Network Devices, Servers, Operating Systems, Printers, and other gadgets associated with IT Department for their accurate and smooth operations.
o Installation, troubleshooting, and maintenance of Computers and Business Management Applications.
o User’s Accounts, Email Services, User & Group Policies, Policies for Security of Network and for User Data Integrity
o Look after maintenance of all computers, printers, and network devices
o Manage responsibilities, duties and assignments of junior staff members.
o Make assessment plans for all IT department needs and co-coordinate resources to meet them based on assigned department budgets.
o Purchase all computers, network devices, servers, operating systems, printers and other items related to IT department.
o Administer all servers including file server, email server, internet server, gateway sever as well as network nodes and workstations.
o Create up-to-date backups of all files and folders stored on file server for any disaster recovery.
o Make future up gradation and new purchase plans by viewing departmental and financial needs.
o Manage all IT inventory in terms of Hardware, Software, Network and consumables.
o Manage contacts with computer vendors and ensure that they provide quality service and support as per contract.
o Analyze available information and evaluate results to choose best possible solution in a timely fashion.
Honors & Awards by University: 1- Best Singing Award 2- Student of the Semester Award 3- Best Event Organization Prize 4- Excellence Presentation Skills Prize Internship 8 Weeks Internship in Askari Commercial Bank, Model Town Branch, Lahore.
Internship 3 Months internship in Allied Bank, Pakistan.