imtiaz ansari

SuperServer K472s, Royal Commission Yanbu, KSA, 1995.
Attened training on installation and maintenance of ICL SuperServer
K472s and it’s associated peripherals at Royal Commission Yanbu Project POM N- 2753 organized by Jeraisy Computer & Comm. Services.

Prime Education Center, Bedford, Boston USA, 1991.
Certified with five courses on RISC based R6000 MIPS CPU’s namely PRIME’s EXL Series systems and SUN’s SuperSPARC, UltraSPARC family Series Systems and Networking with TCP/IP from Prime Education Center at Boston, USA in 1991 organized by Moammar Information systems, Saudi Arabia for Royal Commission Yanbu Project POM N-2752.These Five courses were on installation and maintenance of Risc'OS EXL and Sun'OS SUN machines, briefly on Communication fundamentals, LAN/WAN Communications, Networking with TCP/IP and Novell Netware 3.x, SUN’s family series and PRIME’s EXL series hardware. Covered areas included Troubleshooting PC compatibles and troubleshooting techniques on Ethernet 10base5, 10base2, 10baseT datagrams, PC networking with Novell Netware administration, Xylogics Annex 3 Terminal Server configuration and administration.

Digital VAX 11/780, Royal Commission Yanbu, KSA, 1989.
Attended training on Digital Vax 11/780 hardware installation and maintenance organized by Moammar Information Systems for Royal Commission Yanbu Project POM N-2751 in 1989.



PRIME’s 50 Series Machines, Al-Khobar, KSA, 1983.
Attended extensive courses on Prime’s model 50 series systems hardware and associated peripherals namely CDC 300 MB. SMD disk drives, Kennedy 9100 9 track, Telex 6250 BPI tape drives organised by Moammar Information Systems for Royal Commission Projects at Riyadh, Jubail and Yanbu.

INFORMIX Programming and UNIX System Administration, 1995.
Certified with three courses on Programming under Informix RDBMS and ICL NX7 UNIX operating system administration, organized by Jeraisy Computer Services for Project POM N-2753 at Royal Commission Yanbu in 1995.

UNIX Operating System, Boston, USA, 1991
Attended courses on administering Risc’os version 4.52p3 for PRIME’s
EXL eries systems and SUN’os administration for SUN’s SPARCstation systems, Comparative study about AT&T UNIX System V, BSD version 4.

Include Power Supplies, Fans, Sup-Engine, Line Cards and Transceiver, SMARTNET 8X5XNBD


10 Slot Chassis, Include Power Supplies, Fans, Sup-Engine, Line Cards and Transceiver

Leading distributor/reseller for Sun Solaris platforms, HP/Compaq, multi vendor
products, Pioneer Solution Provider for all computer related needs with specialization and certified from Sun Solaris/HP Compaq/Cisco/Nortel/Systimax/Avaya Fiber LAN/Wireless subsystems. Sole Distributors of 52 Products including Gartner

Responsibilities and Work Details:
Managing Royal Commission Computer Maintenance Contract follow-on 2757/2756/2755, Unit
Price Manpower Contracts. Implementing scope of work as per Contract requirements for entire
industrial city with skilled staff of 30 engineers for a total of 46 departmental sites collapsing to
Central Site thereby Providing computer support for more than 4000 online users with following
associated categories As follows:

Installing/Maintaining Network/Hardware/Software Configurations
Installing new hardware as per manufacturer specs, configuring customer level needs and keep running by implementing corrective/preventive maintenance strategy of the Contract to minimize downtime clause, troubleshooting and fixing faulty hardware parts onsite. Keeping fault history records and equipment inventory records up to date. In house fixing of faulty components or getting replaced under warranty claims or spares. Providing consultant level support for Network/hardware/software related problems which includes Server OS and associated RDBMS software applications. Installing, configuring, administrating and maintaining new as well as old LAN/WAN subsystems hardware and associated software and expanding the network connectivity with Fiber, UTP, Wireless communications. Designing, implementing and administrating IP class B/C nodes in the static as well as DHCP environment using HP Openview NNM 6.x., Cisco works LMS, Fluke NMS. Configuring Routing/subnetting/Vlan and monitoring subnets and packet flow. Also Developed redundancy and mission critical emergency recovery plans.
During this period Following hardware/software have been installed and maintained:
Unix based servers; MIPS RC6260 System V, Sun E5000 and E3000 running Solaris 2.6 OS, PI Open 3.7.6 and Oracle 8i server
Intel based servers; Proliant 3000 qty 8 running as MS Backoffice NT 4.0 and Win2k IAS Server, Easy Image and Oracle 7.3.4 server.
Procuring new devices and phasing out with old ones with no down time
TCP/IP Class B and C Fiber/Thicknet LAN, Fast Ethernet Layer2 Switches; Cisco 2900MXL qty 02, Cisco 2900XL qty 28 with 12+ image upgrades, Fore 3810 qty 05, Compaq 2016 hub qty 02, Acton hubs qty 20. Upgrading Cisco images with CCO account in timely manner.
Router; Cisco 3640 with analog modem module qty 01, Cisco 2610 qty 04, Xyplex N3000 qty 08, Network Systems BorderGuard Router qty 02.
Modems; Baseband Paton 1092A qty 10, HDSL Telindus Crocus 2000TT qty 08.
Terminal Servers; Xylogics Annex 3 qty 14, Xyplex Maxserver 1640 qty 05.
Compaq PC’s PI/II/III Win 95/98/2000 qty 750 connected on LAN, WAN and Lucent Wireless network.
Sedco Magna series dot matrix L520/920/1120 parallel and Enet printers qty 40
HP Laserjet series Jetdirect, Deskjet, Designjet model printers/plotters qty 230
Dumb Beehive/Julia/DS708 terminals qty 425
Fiber terminations and performance measurement.
Legacy Equipment Inventory, Monthly Project Reporting and Documentation.
User Service Call Desk Support
Responding to user hardware/software calls within 4 hours of contractual obligation
period for more than 7000 hardware pieces daily with a supporting team of 19 engineers directly reporting to the project in a manner that the reported user calls are logged in the Remedy Help Desk database as received and engineers respond to the recorded calls with no delay for a total of 46 remote sites governed by RC. More than 800 calls are analyzed and fixed monthly.
Also providing support to multi vendor Hardware/Software calls for other RC organizations running as Unix/MS Servers/clients and their communications bottlenecks.

User Special Request Support
User special requests are treated as special task assignment apart from trouble calls and distributing new computer equipments as per RC requests. Action task to co-workers are assigned using Microsoft outlook, getting completed in timely manner and included in the monthly activity report for submission to RC at each month end to RC Project Manager.

RC Office Relocation Support
Time to time specially during Eid holidays some of the RC offices are relocated leaving the setups in complete mess. Responsibility includes prior scheduling, re-cabling and reorganizing the setup again with optimum network performance.

Royal Commission Yanbu, Saudi Arabia.Employer: Al-Moammar Information Systems, Riyadh, Saudi Arabia.
Profile: Leading distributor/reseller for Sun Solaris platforms, Compaq, ESRI GIS
products, Network Associates products, Cisco LAN/WAN/Wireless subsystems, Lucent Wavelan Wireless subsystems etc.
Responsibilities and Work Details:
Managing Royal Commission Computer Maintenance Contract follow-on 2754, Implementing
scope of work as per Contract requirements for entire industrial city with skilled staff of three
engineers for a total of 40 departmental sites collapsing to Central Site thereby providing
computer support for more than 2000 online users with following associated categories as
follows:

Planning and Designing
Making project infrastructure plans for future expansion to provide computer services for the entire RC Offices and expansions, incorporating Client/ Server structure and efficient data communication networks to meet global IT standards with optimum security and scalability
Submitting design aspects to RC for approvals and consulting related vendors for the best possible computing solutions, inviting vendor demonstrations.

Procuring New Hardware/Software
As needed planning and selecting best industry standard hardware/software and Network Computing Devices to meet industry standards as demanded, getting minimum three vendor quotations as per RC Procurement Provisions, selecting best vendor solutions, requesting vendor quotations, making purchase order packages for approval for the lowest bidder, monitoring order validity and getting materials delivered on time, inspecting and testing delivered materials and forwarding to RC Stock Control for RC Tagging and charging under the Contractor’s Monthly Invoice.
Responsibility also includes submitting Monthly Activity Reports at each Hegira Month ending to RC for the Contractor’s performance evaluation and allocated Contract fund percentage utilization and forecasting.

Installing/Maintaining Network/Hardware/Software Configurations
Installing new hardware as per manufacturer specs, configuring customer level needs and keep running by implementing corrective/preventive maintenance strategy of the Contract to minimize downtime clause, troubleshooting and fixing faulty hardware parts onsite. Keeping fault history records and equipment inventory records up to date. Inhouse fixing of faulty components or getting replaced under warranty claims or spares. Providing consultant level support for Network/hardware/software related problems which includes Server OS and associated RDBMS software applications. Installing, configuring, administrating and maintaining new as well as old LAN/WAN subsystems hardware and associated software and expanding the network connectivity with Fiber, UTP, Wireless communications. Designing, implementing and administrating IP class B/C nodes in the static as well as DHCP environment using HP Openview NNM 6.x. Configuring Routing/subnetting and monitoring subnets packet flow. Also Developed redundancy and mission critical emergency recovery plans.
During this period Following hardware/software have been installed and maintained:
Unix based servers; MIPS RC6260 System V, Sun E5000 and E3000 running Solaris 2.6 OS, PI Open 3.7.6 and Oracle 8i server
Intel based servers; Proliant 3000 qty 8 running as MS Backoffice NT 4.0 and Win2k IAS Server, Easy Image and Oracle 7.3.4 server.
Procuring new devices and phasing out with old ones with no down time
TCP/IP Class B and C Fiber/Thicknet LAN, Fast Ethernet Layer2 Switches; Cisco 2900MXL qty 02, Cisco 2900XL qty 28 with 12+ image upgrades, Fore 3810 qty 05, Compaq 2016 hub qty 02, Acton hubs qty 20. Upgrading Cisco images with CCO account in timely manner.
Router; Cisco 3640 with analog modem module qty 01, Cisco 2610 qty 04, Xyplex N3000 qty 08, Network Systems BorderGuard Router qty 02.
Modems; Baseband Paton 1092A qty 10, HDSL Telindus Crocus 2000TT qty 08.
Terminal Servers; Xylogics Annex 3 qty 14, Xyplex Maxserver 1640 qty 05.
Compaq PC’s PI/II/III Win 95/98/2000 qty 750 connected on LAN, WAN and Lucent Wireless network.
Sedco Magna series dot matrix L520/920/1120 parallel and Enet printers qty 40
HP Laserjet series Jetdirect, Deskjet, Designjet model printers/plotters qty 230
Dumb Beehive/Julia/DS708 terminals qty 425
Fiber terminations and performance measurement.
Legacy Equipment Inventory, Monthly Project Reporting and Documentation.

User Service Call Desk Support
Responding to user hardware/software calls within 4 hours of contractual obligation
period for more than 2000 hardware pieces daily with a supporting team of 3 engineers directly reporting to the project in a manner that the reported user calls are logged in the PI database as received and engineers sees the recorded calls from any site and responds to the nearest site with no delay for a total of 40 remote sites governed by RC. More than 200 calls are analyzed and fixed monthly.
Also providing support to multi vendor Hardware/Software calls for other RC organizations running as Unix/MS Servers/clients and their communications bottlenecks.

User Special Request Support
User special requests are treated as special task assignment apart from trouble calls and distributing new computer equipments as per RC requests. Action task to co-workers are assigned using Microsoft outlook, getting completed in timely manner and included in the monthly activity report for submission to RC at each month end to RC Project Manager.

RC Office Relocation Support
Time to time specially during Eid holidays some of the RC offices are relocated leaving the setups in complete mess. Responsibility includes prior scheduling, recabling and reorganizing the setup again with optimum network performance.

Project Management
Managing all hardware/software configuration, for more than 2000 online/standalone devices on LAN/WAN subsystems, connecting/relocating/replacing hardware assets or components with minimum down time. Assigning the daily scheduled tasks to Engineers, Providing troubleshooting skills to Engineers for fixing onsite problems, writing procedures for new hardware installations. Updating RC Asset record in the Master Equipment File database, implementing yearly equipment inventory and updating. Arranging project needs from head office. Consulting multi vendor solutions and updating the project to keep intact under professional IT environments. Submitting Contract Monthly Reports as required under the Contract. Generating Cost Re-imbersable packages for RC approval.

Project POM N-2753, Computer Department, Royal Commission Yanbu,
Saudi Arabia.

Project POM N-2752, Computer Department, Royal Commission Yanbu,
Saudi Arabia.

Project POM N-2751, Computer Department, Royal Commission Yanbu,
Saudi Arabia.

Project POM N-2750, MIS Department, Royal Commission Yanbu,
Saudi Arabia.

of Tradco Services, awarded RC follow-on initial Contract IMSN-3751.

Khobar, Saudi Arabia.

Responsibility and Work Details:

Posted at Moammar corporate office Al-Khobar, responding customer calls for more than 8 sites around the kingdom,

JUBAIL ROYAL COMMISSION, installed and maintained two units of Prime P750 CPU systems and one P2250 including Racal Milgo Planet Communication systems.

AL KHOBAR, installed and maintained Primos Model 50 series systems and associated peripherals at Hundai and 4 other customer sites.

DAMMAM, installed and maintained Primos Model 50 series systems and associated peripherals, CAD/CAM systems at Al-Zamil Fredrick (ARI), Installed and maintained Primos P2250 CPU Systems and associated peripherals at Sabic Basic Chemical Industries (BCI), Installed and maintained Primos P550II CPU systems and associated peripherals at SAFCO.

AL HASSA, installed and maintained Primos Model P550 series CPU systems and associated peripherals at Korean SAMHO Construction Company.

RIYADH, installed and maintained Primos Model P550 series CPU systems and associated peripherals at seven different customer locations including Riyadh Electric, Saud Consult Dammam and Riyadh and German Hospital Phillipps Holzman.

Madinat Yanbu Al-Sinaiyah (MYAS) consists of an extensive development of hydrocarbon-based and energy intensive industries. It is one of the most modern new cities in the world under the development of Smart Cities. The services described in this document are vital to the Kingdom's overall success and to that of Madinat Yanbu Al-Sinaiyah. It is essential that the Contractor ensure consistent and high quality standards of work performed.
The Contractor shall provide for the Royal Commission of Yanbu (RCY) staffing and services that include, but are not limited to, project management, Computer Center operations, equipment moves, defective HW replacement, software updates, technical support services and staffing to perform these responsibilities effectively and as required and described in the document.
The Royal Commission - Yanbu (RCY) needs to have a Contractor help with the Operation and Maintenance of RCY Server Hardware and Software for Oracle/SUN, HP, Symantec, and Cisco Equipment. The Contractor will be responsible for having support contracts with respective vendors for RCY Data Center equipment to ensure the smooth and uninterrupted operation environment. This means that the chosen Contractor will have support personnel on site as well as contracts with HP, Oracle/Sun, Symantec, and Cisco to provide support for any problems that may arise with the hardware and software.Ensure that the hardware and software specified under the Contract with all attached peripherals are running in accordance with industry standard operational requirements. This includes interfacing with the equipment and software vendors to perform any repairs needed. Administer and update operating systems (OS) on the physical and virtual servers and performing regular OS maintenance based on manufacturer recommendations. Manage and make recommendations regarding the computing equipment capacities, such as disk storage and server CPUs and RAM needed for optimal performance. Monitoring the health and performance of all computing equipment and keeping them at optimum levels in accordance with industry standards. Develop security policies related to access to all computing equipment. Write and manage backup policies based on industry standards. Perform backup and restore activities for all RCY data. Monitor the health and performance of the Oracle ERP application and take the necessary actions to keep it at optimum levels based on industry standards. When the Computing Equipment and Software experiences a faulty behavior, a call is made by RCY staff to the designated Service Response Number and service call is logged and malfunctions and failures are classified into two severity levels as defined here:
The Computing Equipment and/or Software are completely down and requires an urgent dispatch to RCY to resolve the problem causing the malfunction. The performance of such action is expected to be in accordance with the response times specified for the class of service designated. The Computing Equipment and/or Software are up and running but they are reporting system errors, then the class of service for such incidents shall be downgraded by one level below the class of service designated for the equipment. For example, if the class of service is CRITICAL, then it is downgraded to MEDIUM and the performance of the obligation for the MEDIUM class shall be applied. No downgrade is allowed for a class of service of LOW. Contractor is obligated to immediately respond to requests of RCY at the time specified in the Contract in conformance with Contractors responsibilities specified in this Agreement. Failure to replace any Contractor personnel shall be considered a violation of the standard.
The Contractor shall provide the following services:
Computer Center Operation: The Contractors shall be responsible for the healthy operation of all computing equipment hardware and software that are necessary for a successful and complete IT operation at RCY as specified in this document.
Technical Services: The Contactor shall provide other technical services such as RCY Servers, Network Infrastructure, end to end-user support, installation and reinstallation of computing equipment and software, researching and testing of potential and new computing equipment and software.
Staffing: The Contractor shall provide qualified staff to fulfill its obligations and to provide services to RCY as specified in this document.

Prime NCS SOFTWARE AND Lic to manage 1000 device

Cisco Aironet Bridge 1410 54Mbps, include power injector and adaptor, external antenna, 30M Cable, c1410-k9w7-tar.122-15.JA S/N: FTX0841G012; FTX0844G04Y; FTX0841G017; FTX0841G016; FTX0841G011; FTX1447G009; FTX1532G007; FTX1243G00Z; FTX1243G00F; FTX1032G00P

CTI-VCS-BASE-K9
Tandberg VCS Expressway, include power supply and Licenses, SMARNET 8X5XNBD

CISCO TANDBERG VCS Control


CTI-VCS-BASE-K9
Tandberg VCS Control, include power supply and Licenses, SMARTNET 8X5XNBD
Current Software X5.1.1, Build: 211839

7.0 and Remedy

I had got honors to computerize the industrial city point to
point.There were 40 RC remote offices, and each remote site was directly linked to the central
RC site through MOPTT leased lines. High grade Racal-Milgo modems and multiplexers were
utilized at central as well as remote sites to work well on leased lines. Each site were made to
support maximum of 16 computer devices involving running cables. At central site all modems
and multiplexers were grouped in a Racal-Milgo
cabinets and leased lines were hosted to each of them in a very professional manner using the patch panel to minimize the down time for a failed site. Each central site cabinets
were made to acquire at least 8 pair of such modems and multiplexers with a total of 10 hosting cabinets accommodating 80 pair of multiplexers and modems. Two cabinets were dedicated for HP3000 central system connections and rest of 8 cabinets were made to accommodate connections of Prime P850. All five P850 systems async lines were carried to these cabinets and connected to the channels of these muxes and also serial ports were connected to the channels of these muxes. DB25 and RS232 connections were utilized for the communication ports. Remote location multiplexer and modem were kept at a fixed locations and cables were run to each user offices which were not less than 40 meters in most of the cases. The whole city of Yanbu Al_Sinaiyah was organized and connected . Time to time I had been visiting RC Yanbu Industrial college and RC Medical center to resolve their own computer related problems. Also I had extended my support to HP3000 system networking and I had been attending PC problems as well. I had emulated and connected several PC's to the central computer.

of Inma Electronics awarded RC follow-on Contract POM N-2750.

Model K472s dual SPARC processor with 128 MB. memory, 10 GB. Hard disk, one 1/4” Cartridge tape drive, two 8mm 7GB. backup device, CD-ROM drive and one external StorageTek open reel tape drive.
Two EXL 7660 Risc based single processor with 128 MB. memory, 6 GB. Hard
disk, one 1/4” Cartridge tape drive, 8mm 2.1 GB backup device and external
Kennedy 9612 open reel tape drive.
Four SUN Ultra SPARCstation 5/110 with 1GB. hard disk, floppy drive.
Also known to SUN SPARCstation model 4/60, 4/75, 4/78, 4/110 machines
troubleshooting.
Supermini PRIMOS machines series P850, 750, 550II, 250II, p650, 550, 2250
CPU systems with 8MB. memory and 300 MB. CDC disk drives.
Digital VAX 11/780 geobase machine with 8MB memory and CDC disk
drives.
Micro IBM PS2, 386/486/pentium processor Personal Computer compatibles,
Compaq Deskpro 4000 5166 PC’s, Compaq EP 6400 series, Compaq
Deskpro EN P866 PC’s, Compaq Deskpro 2000/Prolinea . Apple’s Macintosh
model 2SI, Quadra 700 systems.
Disk Drives
Extensive experience on Seagate 2/1GB, Winchestor 68, 158, 250MB sealed
drive. CDC SMD 40, 80, 300MB and CMD 32MB, 64MB, 96MB drives.
Tape Drives
In depth expertise on Exbyte helican scan 8mm, quarter inch cartridge tape
drives, Kennedy model 9612/9100 9trk, Pertec 7trk, Steamer 9trk 800/1600BPI
tape drives. DEI 4trk cartridge tape drive and telex, TU78 6250BPI tape drives.
Printers
Good knowledge of HP laser I, II, III, IV, V, 4000, 5000 series, inkjet
550/660/895/1120/1125 printers. Seco Magna L520 series printers, dataproducts
model B1000, B600, B300 parallel and M100, DP55 serial printers. Printronix
model P300, 600, 6040L serial and parallel interface printers. NEC spinwriter
model 7730, 7725 quality printers. HP model 2631B, 2608 matrix printers, Alis
Latin/Arabic.
Plotters
Clacomp Model 748 flat bed, 945/ 81, Novajet and Wild Heerbrug TA2 plotters. Novajet III plotter and HP Designjet 350C and 1055C plotters.
Video Display Terminals
Tektronix model 4113A, 4114A. Perkin Elmer. SEI julia200, Beehive DM5,
and Finecom Ds708 bilingual Asmo 708, Newbury, Add's Regent model
PT25, 45, Ascribe bilingual, Prime PST100, 200, 250, 300. HP2645, 2621,
2622, Volker Craig, Zentek, Radio Shack video display units. GE
Terminet-30, T-2030 hard copy terminals and various PC monitors.
Graphics
Prime CAD/CAM system PW200 and Medusa PW93, PW95 colorgraphic
workstations. Sun SparcStation 5/110


Networking
ASA 5520 in failover configuration. Cisco PIX Firewall 515/525
Cisco outdoor Wireless LAN Bridge 1400/350, indoor wireless bridge 1100 series, Lucent Wavelan II internal and external. Cisco 3725/3640/2620/2610 routers. Cisco Catalyst 6509/4500/4006 core switches, 3550/3750 distribution, 2900/2950/3560 end switches.
Xylogics Annex 3 Terminal Server supporting 64 serial and one parallel ports. Racal Milgo Modems MPS9629, Omnimode 96, Comlink IV, MPS1222, MPS3022 and Multiplexers Omni 80, 160, 320, Planet Network subsystem and NDC 185 network diagnostic. Telindus 2000 TT 2 MB. Modem, Xyplex Maxserver 1600/800, Xyplex N3000 Brouter, Cabletron’s LR2000 repeater.
Emager
Kodak Komstar model 300 micro Emage Processor.

Procured worth of 14 millions of IT standard computer items in 20 year by utilizing budget allocation during the Project Management period.
Well planned, designed and implemented TCP/IP class C and class B on thicknet as well as Fiber media as existing today at RC Yanbu, Configuring Routing between segmented LAN and WAN with precision precision performance monitoring and IP expansion without bottlenecks. Full incharge for allotting IP addresses and protocols for the new nodes on the network. A remarkable achievement and self satisfaction.
Introducing Wireless network to connect all RC remote offices access points making the network more faster, redundant and reliable.
Segmenting thicknet backbone to cover entire RCHQ and GIS offices and adopting thinnet backbone in 1995, Communicating and modeling client/server architecture and upgrading network to adopt Fiber media and migrating all nodes on Fast Ethernet backbone, Diagramming the network layout and managing them using Hp Openview Network Node Manager and Foreview, Novell Managewise 2.0, MS SMS 1.2, Compaq Nettelligent management software.
In 1992 chip level modification was done for all existing old character based devices for a total quantity of 675 to communicate under new Unix environment saving worth millions for RC and preventing FMS to the Contractor which was highly appreciated by both sides.
Rendered chip level fixing to all data communication devices for more than 15 years cutting down maintenance cost which was highly appreciated by both sides.
Installed and configured multi vendor Intel/Unix platforms including Sun Solaris, Novell Netware, Windows NT Backoffice Servers, Windows 2000 Advanced Server and TCP/IP LAN/WAN systems to suit customer site requirements. Highly appreciated by both sides and considered as a key personal of the project.
Computerized the whole Yanbu Industrial city since 1985, connecting and cabling 40 remote offices collapsing to the RC Central Office, communicating remote applications to the Central System using MOPTT leased lines and high grade Racal-Milgo data communication network, phasing out in timely manner and adopting TCP/IP based Fast Ethernet network on thicknet as well as Fiber media.
Developed Master Equipment (MEL) database using Prime Information and recorded all equipment Tag numbers reflecting their location versus department. It has been used since 1985 and only source to pin point computer equipments inventory validated all times when equipment relocated/installed. Now porting to Oracle database using Developer/Designer tools.
Programmer level Oracle certification by Oracle Saudi Arabia.
Trained and certified on Informix by Jeraisy Computer Services.
Developed User Service Call desk database on PI Open to record user problems validating RC Tags, used widely even today, responded calls are recorded and updated every time after fixing the problem, keeping record history of equipment failure for more than 10 years and attributed cause of error and correction with date and time facilitating future reference. This database have been very helpful in finding out how many times an equipment failed and what repair was made.

Box 30993/30167, Royal Commission Computer
Department, Yanbu Al- Sinaiyah, Saudi Arabia. Tel. 04-396-2754 (Res.), 04-321-6023/6344/6365/6394
(Off.), Fax: 0966-4-3962537

Madinat Yanbu Alsinaiyah Madinat yanbu Al Sinaiyah