Ina'm Ibrahim

• Workshop Facilitation & Development: Designed, developed, and led Coaching Skills Workshops to enhance leadership
capabilities, emotional intelligence, and communication skills among cross-functional teams.
• Personalized Coaching & Mentorship: Delivered one-on-one and team coaching sessions for managers and supervisors,
offering tailored support to help them achieve both personal and professional development goals.
• Strategic Planning for Growth: Partnered with individuals to co-create actionable strategies and development plans aimed
at fostering self-awareness, building confidence, and driving long-term career growth.
• Resilience & Mindset Cultivation: Guided leaders in overcoming challenges, building resilience, and developing a growth
oriented mindset to sustain high performance and positive work culture.

• Appeals Management and Oversight: Led the evaluation and resolution of staff appeals by managing a multidisciplinary
committee, ensuring fair, transparent, and timely decision-making aligned with organizational policies.
• Strategic Process Improvement: Collaborated with the Chair to analyze appeal trends and implement process
enhancements that improved efficiency, reduced backlog, and upheld procedural integrity.
• Stakeholder Engagement and Communication: Liaised with appellants, legal representatives, and internal stakeholders to
gather relevant documentation and ensure clarity and impartiality throughout the appeals process.
• Governance and Compliance Monitoring: Ensured adherence to ethical standards and organizational regulations by
upholding the principles of accountability, confidentiality, and due process in all committee deliberations.

• Bilingual Interpretation Services: Delivered accurate and culturally sensitive consecutive and simultaneous interpretation
services in high-stakes settings, including military and first aid training with ARK, and missions with UNHCR for Syrian
refugees.
• Professional Translation of Sensitive Documents: Translated a wide range of official documents such as legal contracts,
medical records, and humanitarian materials between Arabic and English, ensuring clarity, confidentiality, and contextual
accuracy.
• Conference and Workshop Interpretation: Provided real-time interpretation at international conferences, workshops, and
meetings—including CCHN humanitarian negotiation sessions—facilitating seamless multilingual communication.
• Collaborative Communication Support: Partnered with interpreter teams and humanitarian actors to support
communication needs across diverse operational contexts, ensuring effective dialogue and engagement among all
stakeholders.

• Executive Coordination & Scheduling: Managed complex calendars, organized high-level meetings, and ensured seamless
communication across departments to support executive decision-making and operational planning.
• HR Process Optimization: Streamlined onboarding and recruitment documentation processes, contributing to improved
employee retention, enhanced onboarding experience, and compliance with HR protocols.
• Operational Support & Documentation: Assisted in the preparation of strategic operational documents and presentations
for internal and external stakeholders, enhancing clarity, consistency, and alignment with organizational goals.

• Instructional Design & Student Engagement: Created interactive lesson plans and led discussions to enhance critical
thinking and language skills.

• Project Leadership and Capacity Building: Led the MCP training initiative to enhance the capabilities of emergency
response and frontline medical staff in the Kurdistan Region of Iraq (KRI), ensuring alignment with organizational goals and
health priorities.
• Security and Risk Management: Conducted in-depth risk assessments and developed mission-specific security strategies
in collaboration with coordination teams to ensure operational continuity in volatile contexts.
• External Relations and Advocacy: Established and maintained strong relationships with government authorities and
stakeholders while supporting advocacy efforts by contributing to the development and implementation of the missions
advocacy plan.
• Operational and Administrative Support: Oversaw administrative compliance including MSF registration, immigration
processes, and policy alignment, while delivering context briefings and supporting coordination on exploratory missions and
project development.

A Lead for MCP training project for KRI to build the capacity of ER
and frontliners medical staff in KRI.
Supported the HoM in promoting and protecting the MSF image
externally and assisting in context analysis, disseminating relevant
context information to the coordination team.
Analyzed the risks and the security level of the context of the
mission and assisting in conducting risk assessments and in the
development security plans for the mission and project.
Stablished and maintained external relationships with relevant
authorities and stakeholders.
Lead Explos and assessments for new projects in KRI and Fedral
Iraq.
Ensured the follow-up of relevant administrative dossiers such as
the MSF registration in the country, working permits, immigration
policies, national protocols, etc.
At the request of the HoM, preparing and conducting an
information briefing, focusing on the country context for
InternationalRegional and Relocated Staff.
Assisted in the elaboration of the advocacy plan of the mission in
collaboration with the PC, MedCo and the Communications
responsible and supporting its implementation and follow up.

Accountable for supervising the execution of programs, including
emergency response activities, while ensuring adherence to MSFs
technical and ethical standards.
Coordinated activities with other MSF sections in the project region
to achieve objectives.
Monitored and analyzed the political and humanitarian situation
in the project area to identify health status and needs of the
population.
Established and maintained contacts with key stakeholders and
conducted exploratory missions to identify potential fields of
intervention.
Led negotiations for access, defined risks and constraints, and
calculated resources required for project proposals and targets.
Defined and updated the Projects security policy and strategic
response to emergencies in collaboration with the Head of Mission.
Supervised project material resources to ensure correct use and
longevity at MSFs disposal.

• Program Oversight & Emergency Response: Supervised the execution of emergency and humanitarian programs, ensuring
compliance with MSFs operational standards and effective response to evolving needs.
• Strategic Coordination & Risk Management: Coordinated with multiple MSF sections and local stakeholders to conduct risk
assessments, guide project planning, and lead negotiations for access and resource allocation.
• Security & Operational Planning: Updated security protocols and led strategic planning for emergency preparedness in
collaboration with the Head of Mission, while managing project resources to ensure sustainability.

• Document Management & Team Support: Organized and maintained project documentation to ensure structured filing
systems and quick access for team members, supporting efficient project execution.
• Scheduling & Logistics Coordination: Managed executive calendars, arranged meetings, and coordinated logistics
including venues and resources to streamline internal operations and stakeholder engagement.
• Financial Administration & Compliance: Supported budget tracking, processed invoices, and monitored expenses to
ensure accurate financial reporting and compliance with organizational policies.

• Provides support to projects’ staff in the development, and implementation of projects, and provide support to information and data collection, archiving and documentation on specific project.
• Systematically screens and cross-checks internal and external reports, and communication material for accuracy and consistency.
• Edit reports before submitting them to the Donor and other stakeholders/entities.
• Assists the program coordinators and manager in regular follow up with projects’ plans, updates and progress cumulative reports.
• Follow-up with programme staff to submit all needed reports on time and with high quality.
• Provide the required documentation to other department’s specially MEAL department and ensure the full documentation for all the projects per IRJ standards.
• Carry out other related duties as may be assigned or required from time to time by supervisor.
• Support in desk research tasks and developing concept notes.
• Consolidate and analyse data on program implementation, achievements to facilitate the preparation of periodic reports and activity-specific reports as requested.
• Research/analyse, interpret and also, monitor and review information and data from regular and wide variety of sources for internal and external reporting.
• Provide high-quality editing and formatting for all program-related documents.
• Provide thorough progress reporting continuous analysis of the achievements, facilitate project review and evaluation.
• Translate reports and project documents from Arabic to English and from English to Arabic.

• Reporting Strategy & Data Analysis: Led the development of performance monitoring frameworks and analyzed complex
data sets to deliver actionable insights that improved decision-making at the senior management level.
• Proposal Writing & Donor Communication: Drafted high-value project proposals and concept notes exceeding $500, 000 in
budget, ensuring alignment with donor requirements and strategic program goals.
• Team Leadership & Compliance Oversight: Supervised reporting analysts to ensure data accuracy, regulatory compliance,
and timely submissions, while continuously optimizing reporting efficiency across departments.

• Customized Negotiation Training Development: Designed and delivered tailored negotiation workshops incorporating
interactive methods to enhance communication, collaboration, and conflict resolution skills across multicultural
humanitarian teams.
• Capacity Building & Coaching: Facilitated role-play sessions and one-on-one coaching to support participants in
overcoming negotiation barriers and achieving sustainable, mutually beneficial outcomes in high-pressure contexts.

• Content Editing & Communication Strategy: Edited and coordinated mentoring and coaching content across multiple
platforms, ensuring consistency in tone, clarity of message, and alignment with MSFs communication and coaching
objectives.
• Translation & Cross-Cultural Adaptation: Translated technical documents, articles, and promotional materials from
English to Arabic, and developed a specialized Arabic glossary to support effective cross-cultural communication and
knowledge sharing.

• Stakeholder Engagement & Negotiation: Acted as the main liaison and negotiator with INGOs, CBOs, and local authorities
to ensure effective partnerships, secure access, and alignment with project objectives.
• Security & Risk Assessment: Analyzed political and security contexts to develop contingency and safety plans, participated
in security assessments, and temporarily filled the role of Project Log to support safe operations.
• Community Outreach & Visibility: Led outreach initiatives including event planning, media engagement, and community
mobilization strategies to boost project visibility and stakeholder participation.

• Interpreter Training & Mentorship: Mentored Iraqi interpreters and delivered workshops on interpretation ethics to improve
field performance and professionalism.
• Operational Briefings & Cultural Orientation: Provided qualitative briefings for new staff and IMS on field dynamics and
organizational culture to ensure informed deployment.

• Curriculum Development & Training Delivery: Designed and implemented customized English language programs for
corporate clients to improve staff proficiency.

• Medical Interpretation & Communication: Interpreted between healthcare staff and non-English-speaking patients,
ensuring clarity and accuracy in medical interactions.

Instructional Design & Student Engagement: Created interactive lesson plans and led discussions to enhance critical thinking and language skills.

Teaching Assistant-Teaching Arabic for non-Arabic speakers.