Inas Leema

Configuring Dell Servers, storage, Switches on Dell Portal as per Partners, End Customer BOQ.
• Creating Deal Registrations for End Customers on Dell, Quantum & Commvault Web Portal.
• Preparing & generating BOQ and quotations, communication with the customer in Sales force.
• Products Include : DELL, DELL EMC, NetBrain, OpenGear Quantum, Commvault backup and Recovery &
Metallic, Supermicro Servers.
• Primary responsible for solution designing DELL EMC diversified product & solution portfolio, products
include DELL EMC Converged Infrastructure products, Dell EMC Servers, DELL Storage and Hyper
Converged Systems.

& MD level fixing up meeting all over UAE.
• Working closely with

Worked as IT Software Sales & Marketing and support in handling assignments involving maintenance of
all modules of customized ERP system, including Inventory, Accounts, Payroll and production.
• Technically consulting for customers and company salespeople Supervised, and provided technical back
up, for a team such as ERP projects, Websites, CCTV, Hardware requirements and more.
• Worked with Customers, Vendors, and staff to produce Network designs with Tele Marketing. This
involves detailing Network requirements and Equipment to implement different designs, producing
network design documents such as drawings and recommendations for a approach, and the presentation
of same to technical staff and management.
• Responsible for administration, hiring, technical training, mentoring, and team building.
• Provided Project Management with strict deadlines and tight budgets and reaching IT sales targets.
Initiated, evaluated, and cost justified proposals to enhance business and presented to top management.
UAE Accounts & Projects:
• Sharjah Municipality, Fine Hygienic Holding (Wrapping Label System), DBMSC steel (DMS)
• Salient Links Ajman (ERP shipping), Oman Fasteners (T & A), Jaleel Holdings (Canteen management), Casio
(Vendor Portal Solutions), Asia Petrochemicals.

Job Responsibilities
• Supporting the team, right from problem identification and diagnosis to complete satisfactory technical
support.
• Supervising network administration (for a network of 50 Windows workstations and windows server with
Oracle Server) and basic database administration related activities.
• Configuration of Outlook web access.
• Handling customer requests and Incident management
• Providing Help Desk assistance, ticket creation, follow-up of issues
• Providing chat support to balance the call and chat volume
• Worked on Active Directory (AD) and handling password related issues

Akskincare.in - Tools used (HTML, CSS, SharePoint, web matrix, MS Access database)
• vayuconsystems.com - Tools used (HTML, CSS, SharePoint, web matrix, MS Access database)
• Designing sample page layouts including text size and colors.
• Designing the website's visual imagery and ensuring it is in line with company branding policy-
Proofreading content and making changes where necessary.