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تم إلغاء حظر المستخدم بنجاح
Ingrid Selvaraj, Sales Coordinator

Ingrid Selvaraj

Sales Coordinator·Gutmann Systems

الإمارات العربية المتحدة

بكالوريوس, Public Administration

الخبرة العملية

مجموع سنوات الخبرة: 25 سنوات, 7 أشهر

Sales Coordinator

فبراير 2019 - حتى الآن

Gutmann Systems

دبي، الإمارات العربية المتحدة

فبراير 2019 - حتى الآن

B
Building efficient and effective working relationships between the company internal
divisions and external customers.
• Customer data base, statistical analysis system report to provide accurate information for
the sales team and estimation team.
• Coordinate with sales team by managing schedules, filing important documents, and
communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Coordinate status updates with customers on daily basis.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Monitor the team’s progress, identify shortcomings, and propose improvements.
• Coordinate on prototype/sampling process and ensure the details are well communicated
during order confirmation.
• Assist with documentation and submission of Tender/ Prequalification. Maintaining an
electronic filing system with up-to-date costing for estimation and sales team.
JUL ’18- JAN ‘19 MARKETING COORDINATOR FENCON MAZ

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
المبيعات

Marketing Coordinator

يوليو 2018 - يناير 2019

Fencon Mazameer

دبي، الإمارات العربية المتحدة

يوليو 2018 - يناير 2019

• Ensure all marketing activities are cost-effective within company budget and department objectives.
• Weekly Reporting on Sales progress to Country Head.
• Implement and adhere to all company policies and procedures.

مجال الشركة:
الهندسة المدنية
الدور الوظيفي:
التسويق والعلاقات العامة

Customer Service and Logistics Coordinator

فبراير 2008 - يناير 2018

Tremco illbruck llc

دبي، الإمارات العربية المتحدة

فبراير 2008 - يناير 2018

• Develop customer service and logistics functions for Middle East and Africa regions.
• Maintaining and providing statistical analysis system reports to the management.
• Build strong working relationships with the ME & Africa sales team, production units, external suppliers and freight forwarders.
• All support communication with customers (including pro-forma quotations, orders, invoicing, monthly statements, shipment status, etc...)
• Organizing shipments from Europe / Canada / USA, including processing of commercial shipping documents as per letter of credits (UCP 600) and Open credit on all export orders.
• Interaction with banks on letter of credit documents for negotiation, approvals and documents collection.
• Dealing with freight forwarders on competitive freight rates and maintaining monthly freight reports for cost analysis.
• Verifying and confirming of payments to factories, external suppliers and freight forwarders as per the agreed prices.
• Maintaining an efficient electronic filing system with up to date costing for the sales team.
• Providing daily, weekly and monthly sales reports / freight reports to the Sales Director.
• General office administration tasks such as arranging Conferences, Meetings, Office Dinners, Hotel Bookings, Employee reports, Ticketing, Visas through Hotels, and secretarial assistance to Sales Director.

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
المبيعات

Production Assistant

مايو 2007 - ديسمبر 2007

Multiforms LLC

دبي، الإمارات العربية المتحدة

مايو 2007 - ديسمبر 2007

• Processing of Production Orders / Time Data Sheet / Production Meeting minutes.
• Raising enquiries for materials required in production with purchase dept and follow up for timely receipt of ordered goods.
• Assisting Glass Division Manager on day to day tasks.
• Verifying the daily stock report received from Store Keeper.
• Maintaining minimum stock level of materials for production.
• Discussing all issues related to production at the weekly co-ordination meetings.

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
التشييد والبناء

Purchase Assistant

مارس 2003 - أبريل 2007

Emirates Glass LLC

دبي، الإمارات العربية المتحدة

مارس 2003 - أبريل 2007

• To initiate purchase inquiries and issues purchase orders and prepare bank documents for both local and overseas suppliers.
• Follow up with suppliers regularly for the continuous receipt of ordered goods.
• Update senior management on purchase department reports.
• Verify and maintain minimum stock level of materials required for the factory through daily stock report.
• Discuss material availability and requirement issues at the factory weekly materials meetings with factory manager, production dept head, quality control dept., store dept for the continuous and uninterrupted availability of materials.
• Discuss all issues related to purchasing of materials at the weekly management meetings with general manager, finance manager, sales director, sales dept.
• Evaluate existing suppliers periodically and new vendors for including in approved supplier’s listing as per ISO.
• Updating and implementing a centralized tracking system to keep details of prospective suppliers.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
المشتريات

Office Secretary

أغسطس 2000 - ديسمبر 2002

Mid East Studios

دبي، الإمارات العربية المتحدة

أغسطس 2000 - ديسمبر 2002

• Handling telephone calls, fixing of appointments with clients.
• Coordinate with the staff and travel agents for arranging of staff tickets and hotel bookings for company guests.
• Data entry for all the programs being shipped to local tv stations and Middle East.
• Preparing contracts and invoices to the local tv stations and Middle East.
• Arranging for the collection of cheques from the Debtors, and follow up on all outstanding accounts.
• Updating the customer database, setup filing system for rapid access to files and co-ordinate with the Sales department.

مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
سكرتارية

Receptionist

مارس 2000 - يوليو 2000

Fuller Ibrahim Accountants & Auditors

دبي، الإمارات العربية المتحدة

مارس 2000 - يوليو 2000

• Handling telephone calls, fixing of appointments with clients.
• Filing, maintaining confidential files, invoicing, faxing, emailing to clients as provided.

مجال الشركة:
المحاسبة
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Indira Gandhi National Open University

ديسمبر 2017

ديسمبر 2017

بكالوريوس، Public Administration

الهند

Skills

Rate Negotiation
Expert
Rate Negotiation
Expert
Purchasing
Expert
Purchasing
Expert
Logistics
Expert
Logistics
Expert
Customer Service
Expert
Customer Service
Expert
Office Administration
Expert
Office Administration
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
INVOICING
Expert
INVOICING
Expert
LOGISTICS
Expert
LOGISTICS
Expert
MACROMEDIA DIRECTOR
Expert
MACROMEDIA DIRECTOR
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
SALES
Expert
SALES
Expert
STATISTICS
Expert
STATISTICS
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
purchasing
Intermediate
purchasing
Intermediate
sales coordination
Expert
sales coordination
Expert
negotiation
Expert
negotiation
Expert
problem solving
Intermediate
problem solving
Intermediate
customer interactions
Intermediate
customer interactions
Intermediate
sales support
Intermediate
sales support
Intermediate
office work
Intermediate
office work
Intermediate
order
Intermediate
order
Intermediate
quotations
Intermediate
quotations
Intermediate
purchasing negotiations
Intermediate
purchasing negotiations
Intermediate
supply chain management
Intermediate
supply chain management
Intermediate
office administration
Intermediate
office administration
Intermediate
Office Administration
Expert
Office Administration
Expert
Customer Service
Expert
Customer Service
Expert
Logistics
Expert
Logistics
Expert
Purchasing
Expert
Purchasing
Expert
Rate Negotiation
Expert
Rate Negotiation
Expert

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
التاميلية
متمرّس
المراتي
متوسط

التدريب و الشهادات

الشهادات
CISCP / CISCM
Nov 2019