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Amir Youssef, App after sale

Amir Youssef

App after sale·Whish Money, head office

Lebanon

Bachelor's degree, Mangement Information System

Work experience

Total years of experience: 2 years, 8 months

App after sale

January 2025 - Present

Whish Money, head office

Beirut, Lebanon

January 2025 - Present

• Help clients and agents in everything related to the app(Visa card, cash out, ...)
• guidance The customer in the easiest ways to know how to send receive buy and pay
Company industry:
Banking
Job role:
Banking

Customer service & web developer

January 2025 - January 2025

Adawat

Beirut, Lebanon

January 2025 - January 2025

• Take feedbacks from customers, help them to use the website and communicate with them to take the best service
• Placing and editing products on the website in the correct way with specifications and other work inside it
Company industry:
Construction & Building
Job role:
Customer Service and Call Center

Salesman

January 2024 - January 2024

FourXOutlets

Beirut, Lebanon

January 2024 - January 2024

• Engaged with customers to understand their needs and provide tailored product recommendations.
• Successfully achieved and often exceeded sales targets, consistently generating over $15, 000 in sales.
• Demonstrated excellent customer service and communication skills, leading to a positive shopping experience for
clients.
Company industry:
Sports & Outdoor Activities
Job role:
Sales

Supervisor

January 2023 - January 2023

Beirut way

Beirut, Lebanon

January 2023 - January 2023

• Managed and coordinated employee schedules, ensuring optimal coverage and productivity.
• Oversaw team performance, providing guidance and support to maintain high standards of work.
• Addressed and resolved customer issues effectively, ensuring satisfaction and maintaining positive relationships.
• Conducted regular evaluations and provided feedback to employees to improve performance and efficiency.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Salesman

January 2020 - January 2021

Milano sports

Beirut, Lebanon

January 2020 - January 2021

• Gained valuable experience in sales, developing strong customer engagement and rapport-building skills.
• Presented and sold products effectively, consistently achieving high customer satisfaction.
Company industry:
Sales Outsourcing
Job role:
Sales

Product Packager

January 2020 - January 2020

Spinneys

Beirut, Lebanon

January 2020 - January 2020

• Decorated and arranged products to enhance visual appeal and align with company standards.
• Organized merchandise displays to optimize customer engagement and drive sales.
Company industry:
Retail & Wholesale
Job role:
Management

Education

Lebanese International University

January 2024

January 2024

Bachelor's degree, Mangement Information System

Lebanon

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

My specialization takes 3 years to obtain the certificate

Almassar international

January 2019

January 2019

High school or equivalent, SE

Lebanon

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

My specialization takes 3 years to obtain the certificate

Skills

CONSTRUCTION MANAGEMENT
Intermediate
CONSTRUCTION MANAGEMENT
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate
EDITING
Intermediate
EDITING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
SALES
Intermediate
SALES
Intermediate
SOCIOLOGY
Intermediate
SOCIOLOGY
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate

Languages

French
Beginner
Arabic
Beginner
English
Beginner