System Administrator - Project Manager Assistant
Soft Management
Total years of experience :19 years, 3 Months
Manage, Configure and implement Network separation between companies. The aim of the project is provide needed services for companies to work in a safe environment running their own applications and the shared application with CL bank in safe operations.
The services provided are:
-Anti-Virus installed and managed on all hosts.
-Configure and manage Windows update WSUS.
-Configure, manage and administrating Web filter.
-Configure, manage and administrating E-mail Filter.
-Configure, manage and administrating E-mail server.
-Configure and administrating windows 2012 with AD and Hyper-V service replica.
-Network and bandwidth shaping.
-Perform back up.
-Manage Microsoft system for software's distribution, OS deployments, software
-Updates and patch management, hardware and software inventory, reporting ...
-Lead the planning, design and implementation of new IT projects.
-Review and evaluate hardware and software proposals and quotations for new projects.
-Contribute in the financial management process to ensure effective IT budget planning.
-Discuss and negotiate IT security policies with the security department to ensure appropriate procedures are putting in place to maintain and secure the corporate data.
-Manage the IT services continuity plan and ensure its implementation.
Soft Management is a subsidiary company of "Credit Libanais Bank ".
-Responsible for Helpdesk and Support unit for Credit Libanais.
-Responsible for first, second and third level support.
-Assign calls for technical support team for site visit reparation.
-Manage the implementation of the ITIL principles within the IT department.
-Oversee the management process ensuring that every change request is treated based on the change procedure.
-Responsible for help desk and onsite support for Credit Libanais and sister companies.
-Perform daily follow up on the assigned task.
-Provide online support for end users.
-Assign calls for technical support team for site visits reparation.
-Install Software's and applications utilized in the Bank.
-Perform troubleshooting on all applications running in Credit Libanais
Member of group from six people:
-Online Support for end users.
-Implementing & supporting all kind of Software (Windows, Office, Oracle, Visual Studio, etc...) utilized at the Bank (60 branches & 70 divisions).
-Implementing & supporting all kind of Hardware (PCs, Servers, Scanners, Printers, etc...) utilized at the Bank (60 branches & 70 divisions).
-System Administrator on Windows NT 4.0, Windows 2000, Windows 2003, windows 2008 and windows 2012 (create users, permissions, etc...).
-Implementing & administering W2k, w2k3, w2k8 and windows 2012 Terminal
Server.
