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Nourah Almuhanna, Head of ITOT Center of Excellence

Nourah Almuhanna

Head of ITOT Center of Excellence·Saudi Air Navigation Services

Saudi Arabia

Master's degree, Software Engineering

Work experience

Total years of experience: 14 years, 1 months

Head of ITOT Center of Excellence

November 2022 - Present

Saudi Air Navigation Services

Jeddah, Saudi Arabia

November 2022 - Present

• Led the full lifecycle of ITOT services from development to retirement, including the implementation and maintenance of Oracle Fusion ERP system.
• Gathered requirements for three key modules: Human Capital Management (HCM), Supply Chain Management (SCM), and Finance (Fin).
• Managed the implementation of HCM modules such as Oracle Fusion Human Capital Management Base Cloud Service, Oracle Fusion Human Resource Help Desk Cloud Service, Oracle Fusion Recruiting Cloud Service, Oracle Fusion Payroll Cloud Service for Middle East, Oracle Fusion Time and Labor Cloud Service, Oracle Fusion Learning Cloud Service, Oracle Fusion Talent Management and Workforce Compensation Cloud Service, Oracle Advanced Digital Assistant Platform for Oracle SaaS, and Strategic Workforce Planning Cloud Service.
• Oversaw the deployment of SCM modules including Oracle Fusion Supply Chain Execution Cloud Service, Oracle Fusion Product Management Cloud Service, Oracle Fusion Procurement for Self Service Cloud Service, Oracle Fusion Procurement Cloud Service, and Oracle Fusion Supply Planning Cloud Service.
• Managed the implementation of Fin modules such as Enterprise Resource Planning Cloud Service, Enterprise Resource Planning for Self Service Cloud Service, Oracle Enterprise Performance Management Enterprise Cloud Service (EPM), Oracle Project Portfolio Management Cloud Services (PPM), and Advertising and Customer Experience (CX).
• Controlled the lifecycle of all changes to ITOT services, ensuring compliance with policies and procedures.
• Planned and coordinated resources to deploy services within predicted cost, time, and quality estimates.
• Developed and maintained custom applications, and customized products from software vendors to meet business requirements.
• Scheduled and controlled the movement of releases to test and live environments, ensuring delivery within set KPIs and agreed budgets.

Company industry:
1390
Job role:
Logistics and Transportation

Information Technology and Digital Transformation

May 2019 - November 2022

Ministry Of Interior - KSA (Civil Affairs)

Jeddah, Saudi Arabia

May 2019 - November 2022

- Collaborate with other department to determine functional and non-functional requirements for new
software or applications.
- Use tools and methodologies to create representations for functions and user interface of desired
product
- Develop high-level product specifications with attention to system integration and feasibility
- Define all aspects of development from appropriate technology and workflow to coding standards
- Communicate successfully all concepts and guidelines to development team
- Oversee progress of development team to ensure consistency with initial design
- Provide technical guidance and coaching to developers and engineers
- Ensure software meets all requirements of quality, security, modifiability, extensibility etc.
- Approve final product before launch
- Managing the daily operations and priorities for the Operations Administrators.
-Analysis service tickets and drive time to resolution through resource management and escalation.

Company industry:
Public Administration
Job role:
Information Technology

Mobile Application Developer Leader

November 2017 - May 2019

SAB Holding

Jeddah, Saudi Arabia

November 2017 - May 2019

• Gather specific requirements and suggest solutions.
• Assist with complex production support activities including answering client questions, providing data results, analyzing problems, discussing issues with clients, resolving issues, documentation and providing work estimates.
• Estimating, designing and building complex application solutions.
• Lead/develop recommendations for application solutions.
• Provide leadership to team members, including leading small teams
• Planning, analysis, design, and development of custom mobile applications by support the entire application lifecycle (concept, design, test, release and support)
• Proficiency in architecting/designing/developing large n-tier business systems for high availability and scalability based on HTML5/CSS3/UI5 platform.
• Proficiency in web development including Web API, Java Script, JSON, CSS3, HTML5, SAP UI5 / Fiori.
• Should have good knowledge/experience in UI5 framework.
• Developing application using SAP UI5 .
• Developing application for SAP Fiori.
• Ensuring deliverables meet quality assurance expectations.
• Proactively providing ideas and solutions towards improvements to systems and processes.
• Keeping team members, clients and managers up-to-date on status and issues.
• Excellent verbal and written communication skills.
• Experience in UI5 framework. Web API, Java Script, JSON, CSS3, HTML5, SAP UI5 / Fiori.
• Android and iOS Mobile Development experience.

Company industry:
Software Development
Job role:
Information Technology

SAP Supply Chain Management Leader

May 2017 - November 2017

SAB Holding

Jeddah, Saudi Arabia

May 2017 - November 2017

• Play a key role in the full project lifecycle, from initial set-up of the project to the final delivery of the result.
• Work with the client to analyze their requirements: prepare and participate in workshops, requirement documentation.
• Assist in mapping the requirements into SAP Processes and design the solutions.
• Customize and develop the SAP-system in a project team.
• Testing, assist in the development of test scripts.
• Finalize the configuration & support the solution. 

Company industry:
IT Services
Job role:
Information Technology

ERP Consultant

March 2016 - April 2017

Alhamdan Consulting Office

Jeddah, Saudi Arabia

March 2016 - April 2017

Gather requirements and analyse customer needs.
Working with clients to define the scope of a project.
Follow and check the development phases.
Setup and configure the software (Odoo/SAP).
Help with the go-live and give end-users training sessions.
Defining software, hardware and network requirements

Company industry:
IT Services
Job role:
Consulting

Project Manager part time

October 2015 - January 2016

Nakhla

Jeddah, Saudi Arabia

October 2015 - January 2016

I worked with Nakhla company as a project manger part time.

Company industry:
IT Services
Job role:
Management

Deputy Director

August 2010 - December 2013

Shiny Face

Jeddah, Saudi Arabia

August 2010 - December 2013

Negotiating the contracts with the vendor in Switzerland.
Utilized the spreadsheets and database software for simple evaluation to assist in the selling process.
Assigning tasks, leading meetings and implementing initiatives handed down by the general manager. Analyze and implement policies and procedures business plans and initiatives and help in budgeting activities.

Company industry:
Personal Care Centers
Job role:
Management

Education

University of Greenwich

May 2015

May 2015

Master's degree, Software Engineering

United Kingdom

GPA (percentage): 69%

GPA (percentage): 69%

Graduation Project: Property Management Mobile application. An Android mobile application to mange property by baying, selling and renting using GPS - Global Positioning System-.

جامعة الطائف

June 2010

June 2010

Bachelor's degree, Bachelor of Computer Science

Saudi Arabia

GPA (point): 2.75 out of 4

GPA (point): 2.75 out of 4

Graduation Project: Breast Cancer Diagnosis System. A system designed to help doctors in the diagnosis. The queue length was reduced considerably and the patients' average waiting time was reduced by 40%.

Skills

WebSphere Integration Developer

Expert

Computer Science

Expert

Computer Hardware Troubleshooting

Expert

System Software

Expert

ERP

Expert

Computer Skills

Expert

Design Web Sites

Expert

Software engineering

Expert

Software tools and packages

Expert

Programming languages

Expert

Database Architectures and Administration

Expert

Enterprise Applications

Expert

Microsoft Word Excel, PowerPoint

Expert

ERP

Expert

WebSphere Integration Developer

Expert

Computer Science

Expert

Computer Hardware Troubleshooting

Expert

Computer Hardware

Expert

System Software

Expert

Languages

English

Expert

Training and Certifications

Certifications
license numberIIE and IISEM International Conferen
Mar 2015

Hobbies and interests

sport, diving, traveling