Irene Borlongan-Caisip

- Plans, organize and conducted internal audit annually in compliance to the standard of the quality management system
- Assisted and acted as Management Representative during external audit being conduced by a certification body.
- Assisted in preparation of tenders and reports to serve various product line's needs
- Produced regular and ad-hoc reports on quality statistics summarizing the activities for the Division
- Organized meetings such as Management Review and QHSE monthly meetings which includes coordinating the schedule, agenda, meetings materials, presentations and making meeting minutes when needed
- Supported Quality Manager and Product Lines, as needed and as assigned by Quality Manager
- Coordinates Product Lines activities, point person in the department for distribution of corporate materials as needed
- Maintained files, records and documentation, reference materials electronically including but not limited to Product Lines processes, department specific documents

- Coordinates with clients with regards to certification services required by them and performance of audits
- Maintains up to date pre-qualification files with details about services provided, accreditation and certification requirements, etc.
- Prepares quotations and submit to client. Maintains and follow up clients till getting the LPO
- Prepares audit planning and of certification/surveillance audits for the existing and new clients.
- Coordinate with the auditors for audit assignment, preparation of audit plans & coordination with clients
- Conducted administrative review of the audit reports received from the auditors before submitting to the Certification Manager for technical review.
- Intimates further decision of the certification committee to the clients
- Dispatches clients certificates and reports
- On instruction from Certification Manager and/or auditor concerned, prepares invoicing request using standard work order.
- Maintains and updates clients database whenever new clients are added or status of certification of the current clients changes
- Organize and coordinates training as per yearly plan
- Responsible to the Certification Manager related to audit administration and office management.
- Conduct Internal audit annually
- Perform other duties assigned by Certification Manager from time to time.

- Perform sales development work for new customer and responsible to manage Sales & CS Supervisor, coordinators, warehouse coordinator, processor, truck driver, supporting them to ensure and maintain accuracy, punctuality and appropriateness in their coordination works for controlling and monitoring of all related customers businesses.
- Visit new customers to introduce the company, service and promote goodwill.
- Provides good and timely proposal to customer through constant communication and coordination.
- Conduct market studies and feasibility studies, identifying information needs, gathering and analyzing information and generation of reports
- Prepare documents and materials such as reports, presentations, and information sheets as important tool for meetings and negotiations with potential customers and business partners.
- Preparation of the draft contract/quotation for customers
- Constant follow ups and checking for the status of pending proposal to customer.
- Define and execute sales company sales plans
- Create systems and procedures to streamline departmental costs
- Plan, organize, direct and control sales staff to meet company objectives
- Checked and signed sales invoices prior to submit/transmit with customers
- Conduct partner service provider evaluation and selection.
- Review inventory reports
- Conduct regular sale meeting
- Provide regular reports and forecast of sales activity and comparative analysis of results versus objectives
- Motivate, educate and train subordinates so that they could perform their job in a positive and responsive manner.

Supervisor
 Supervise logistics coordinators staff handles different accounts to enhance and maintain accuracy, punctuality and appropriateness related to import, export, domestic businesses and transactions.
 Supervise Asst Supervisor in handling freight negotiation and securing competitive rates from broker, forwarder, carrier & other service providers
 Conduct freight negotiation with forwarder, carrier
 Attend to customer’s important and critical request to both domestic and overseas customers/clients.
 Motivate and educate subordinates so that they could perform their job in positive and responsible manner.
 Personal monitoring on urgent and special cargo to ensure immediate result
Internal Auditor
 To plan, organize and carry out the internal audit function including the preparation of an audit plan, checklists of regulatory requirements which fulfils the responsibility of the department, scheduling and assigning work and estimating resource needs.
 To make recommendations on the systems and procedures being reviewed, report on the findings and recommendations.
Logistics Coordinator
 Preparation and coordination of all export, import, constructive and other related transactions such as shipping instructions, bookings, pre-alert, shipping documents/details and others.
 Proper coordination and monitoring with partner provider, providing the clients with shipping advices and status and/or cargo information in a timely and accurate manner.
 Close coordination with key persons-in-charge from customers to keep harmonious working relationship
 Preparation and close coordination with warehouse operation for application of necessary shipping documents related for outbound, inbound and other transactions.
 Verify and check billing invoices from partner service providers and our corresponding sales invoices based on customers approved submitted quotations.
 Attend to ultimate customers request and inquires immediately.