مجموع سنوات الخبرة: 15 سنوات, 10 أشهر
ديسمبر 2011
إلى حتى الآن
Customer Account Executive
في Aramex
البلد :
الإمارات العربية المتحدة - دبي
Assist account clients with their inquiry with rates, mode and other inquiries related to Express, Domestic and Freight shipments.
Monitors client’s shipments from the time of collection until delivery.
Handles complaints and ensure account client’s satisfaction.
Performed other duties assigned by immediate supervisor.
Monitors client’s shipments from the time of collection until delivery.
Handles complaints and ensure account client’s satisfaction.
Performed other duties assigned by immediate supervisor.
مايو 2008
إلى حتى الآن
CUSTOMER SERVICE REP - BACKOFFICE
في Aramex International LLC
البلد :
الإمارات العربية المتحدة - دبي
Handles customer’s inquiries and complaints.
Arranging collection request.
Assist customers in tracking shipments and arranging deliveries.
Handles GCS (global case system) cases
Assist clients in online booking thru aramex.com
Performed other duties as assigned by immediate superior.
Arranging collection request.
Assist customers in tracking shipments and arranging deliveries.
Handles GCS (global case system) cases
Assist clients in online booking thru aramex.com
Performed other duties as assigned by immediate superior.
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