Al Muntaha Outlet Manager
Burj Al Arab
Total years of experience :23 years, 4 Months
2011 - Present Burj Al Arab
Dubai, United Arab Emirates
Rising from the Arabian Gulf on an island 280 meters from the shores of the renowned Jumeirah beach and the enchanting city of Dubai, stands the iconic Burj Al Arab, a masterpiece of contemporary architecture and the most opulent hotel in the world.
2009 - 2010 The Pierre New York - A Taj Hotel
New York City, New York
Flagship of Taj Hotels on New York's Fifth Avenue overlooking Central Park, re-opened on June 1, 2009 following a meticulous $100 million renovation to create new guestroom and bath interiors and reconfigure first floor public areas.
• Leading a team of 42 team members directly and 25 indirectly
• Managing a budget of 23 million AED for 2011 and 24.5 million AED in 2012
• Serving royalty and diplomats from around the word on a daily basis
• Developing the team to deliver in accordance to LQA standards
• Received 100% LQA mystery shopper score in August 2011
• Developing talent and promoting to the next level
Bars and Lounge Director
• Launched Two E a classic and progressive lounge
• Supervision of $2.1Million of revenue with a budget of $1.7 Million for the first year
• Creating a market for $800K through private events
• Creating SOP's and development, programming, recruitment and training
• Lead for private dining sales, F&B public relations and marketing
2008 -2008 Laucala Island & Resort LTD
Laucala Island, Fiji
Formerly belonging to the late publishing magnate Malcolm Forbes has been converted into one of the world's most exclusive refuges. Laucala Island-a 25-villa resort set on a nearly 3, 000-acre private isle
Director of Restaurants
• Pre-opening F&B lead responsible for start up of 5 Restaurants, 3 bars, and 3 staff restaurants
• Developer of all F&B related service training and culture
• Supervision of 48
• F&B marketing and public relations
• Private luxury resort for guests and friends
An official New York City landmark since 1993, the Art Deco property occupies an entire city block of prime, mid-town Manhattan real estate, one of the first 'grand hotels' to combine elegance with luxurious amenities and services
Private Event/Fine Dining Operations Director - Peacock Alley Restaurant Feb 2007 - May 2008
o Supervision of $3.5Mof private events within five outlets
Peacock Alley Restaurant Manager
o Dining and lounge oversight of $9M fine dining operation
The restaurant is located in the heart of the bustling main lobby and features a bar, a discreet lounge, and a private dining salon. It offers to guests and New Yorkers Power Breakfast, an a la carte lunch menu, a distinctive dinner of small plates and traditional selections, and a sumptuous Sunday brunch
2004 -2008 Waldorf-Astoria Hotel
New York, New York
Bull & Bear Bar and Restaurant Manager Feb 2006 - Feb 2007
o Dining and bar oversight of $7M legendary NY Steakhouse
Fine dining steak house with a menu that extends significantly beyond steak as well, and is worth exploring for the quality of all ingredients. The often crowded mahogany bar is also noteworthy for its décor elements
Oscar's Restaurant Manager Sept 2004 - Feb 2006
o Dining oversight of high volume three meal restaurant producing $5M in revenue
Named for Oscar Tschirky, the maître d' who defined the concept of epicurean public dining, Oscar's is the place to start the day right of. The venue is open for breakfast and lunch and engages diners with Waldorf-invented favorites such as Eggs Benedict and Waldorf Salad
2003 - 2004 The Mark Hotel (A Mandarin Oriental Hotel)
New York, New York
Classic New York City Upper East Side residential hotel home to famous celebrities such as Johnny Depp, Kate Moss, and the Dali Lama, part of Mandarin Oriental Hotel Group.
• Executive Steward
2001 - 2002 New Orleans Marriott New Orleans
New Orleans, Louisiana
Marriott New Orleans French Quarter Hotel features over 1, 300 guest rooms and suites, a fully equipped fitness center, updated Concierge Lounge and on-site business center. This chic hotel is located in the French Quarter
• Convention Service Supervisor (Red Coat)
2001 - 2003 BASHA, Bachelor of Applied Sciences in Hospitality Administration Southern New Hampshire University, New Hampshire, U.S.A.
2000 - 2001 Diploma in Applied Hospitality and Tourism Administration Centennial College, Toronto, Canada Status: Single