ASSISTANT UNDERWRITER (BACK OFFICE)
Bahrain National Insurance
مجموع سنوات الخبرة :12 years, 5 أشهر
• Daily generation and preparation of Daily Reports for Motor and Personal Lines.
• Responsible for generating and preparing the monthly reports for Motor and Personal Lines to the CEO and General Manager.
• Responsible for generating and preparing reports for Telephone Monitoring Report for all branches, Motor Claim Recovery Report, Motor Claims Payment, General Insurance Report, all on weekly and monthly basis.
• Prepares presentations for the General Manager.
• Daily preparation of quotations.
• Prepares payment commissions for Motor Agents and Bank Agents.
• Responsible for maintaining the files in motor insurance.
• Monitor staff attendance on a daily basis.
• Responsible for the monitoring of the business with the Agents and making sure that all cover notes are correct and entered accordingly.
• Handled administrative function: forms, procedures and implementations for internal use; typing, filing, and distribution of correspondence.
• Receive in-coming documents and prepare outgoing documents for the company such as business letters, memorandum circulars, E-mails, fax messages, etc.
• Deals with Aramex directly when documents needs to be sent out on daily basis.
• Entertain phone calls and reply to questions and inquiries regarding new and renewal of insurance or complaints.
• Responsible in issuing legal contracts for the Sub-Contractors and Suppliers involved in the project.
• Responsible for the preparation of Monthly Interim Payment Certificate for Sub-Contractors, without the supervision of the Division Manager and Commercial Manager.
• In charge of acquiring enquiries from the sub-contractors and suppliers.
• Reports to the Division Manager and the Commercial Manager regarding the payment status of the sub-contractors and suppliers.
• Responsible in dealing with transactions on both local and international clients and other companies related to the business.
• Handled administrative function: forms, procedures and implementations for internal use; typing, filing, and distribution of correspondence.
CAREER DEVELOPMENT & SIGNIFICANT ACHIEVEMENTS (cont'd )
• Receive in coming documents and prepare outgoing documents for the company such as business letters, memorandum circulars, E-mails, fax messages, etc.
• Responsible for updating data base of sub-contractors / supplier list.
• Take Minutes of Meeting.
• Entertain phone calls and reply to questions and inquiries regarding the company
Generation of Reports / PowerPoint presentations as requested
• GLOC Pilferage Analysis Report - As required by the BN Commander, worked with SDDC Special Projects Officer to track and monitor all the Transportation Discrepancy Reports (TDRs) submitted by different units in Afghanistan and Iraq. This report is a graphical representation of the Transportation Discrepancy Reports (TDRs) processed by the units and submitted to Surface Deployment & Distribution Command Transportation (SDDC) HQ.
• OCCASWAQA Command and Staff (TDR Slides) - As required by OCCA Chief, help in editing the new TDR slides for C&S meeting held every week. The slides detail the pending and submitted TDRs broken down per units.
• Carrier Performance Report - Help to generate charts on how to present the summary of carrier's non-compliance.
• TDR Briefing - help in the preparation of PowerPoint slide to detail the number of pending and completed Transportation Discrepancy Reports (TDRs) received from the units in Afghanistan, Kuwait and Iraq.
Standard Operating Procedures (SOP)
• Tasked to formulate and help SOP on how to generate the GLOC Pilferage Analysis Report. This is also being used by new OCCASWA QA personnel that are tasked to handle or assist in monitoring Transportation Discrepancy Reports (TDRs)
• Tasked to formulate a Transportation Guidance and Procedures for Processing a Transportation Discrepancy Report (TDR) . This is also requested by the carriers.
Handled several Hot Issues
• Pilfered / Compromised Containers Arriving in Afghanistan - Tasked to be the main Point of Contact for pilfered / compromised containers arriving in Afghanistan. Assisted the consignee in processing Transportation Discrepancy Reports (TDRs), notifies the consignor of the reported pilfered / compromised containers and requests commercial carrier to join the inspection.
CAREER DEVELOPMENT & SIGNIFICANT ACHIEVEMENTS (cont'd )
• Damaged Vehicles Arriving in Iraq - Provided guidelines and instructions in filing a Transportation Discrepancy Report (TDR) . Continuously provides assistance to Multi-National Security Transition Command (MNSTC-I) in processing Transportation Discrepancy Reports (TDRs) for damaged vehicles arriving in Baghdad, Iraq.
Customer complaints against Carriers
• Have handled several complaints against Carrier such as * Late response to booking offers
* Late submission of operational reports
* Change of vessel schedules
* Damaged cargo
* Damaged containers
• Help issue Carrier's Discrepancy Report (CDRs) and forward to SDDC HQ for further action.
Import Actions / Diversions
• Processed Import actions as requested by the shipper / government. Conducted a detailed research on container's current location and other info using PAT, WPS, IBS and carrier's website.
• Assists the Senior Quantity Surveyor in dealing with Client / Consultant over contractual claims, obligations, variation orders, and other contractual issues and technical aspect.
• Responsible in issuing legal contracts for the Sub-Contractors and Suppliers involved in the project.
• Assist the Senior Quantity Surveyor to evaluate Sub-Contractors claims & obligations as per contract.
• Provides assistance to the Senior Quantity Surveyor in initiating, evaluating, preparing & notifying the Client / Consultant once in every month an account giving particulars of all variations and claims for additional payment to which the Contractor may consider entitled and prepare supporting documents & estimates for final claims.
• Provides technical support to the Senior Quantity Surveyor to evaluate, prepare & submit list of extra additional item of work executed during the preceding month & prepare suitable rate analysis for Client / Consultant's approval.
• Assists the Senior Quantity Surveyor in the preparation of Monthly Interim Payment Certificate for Sub-Contractors, sometimes without the supervision of the Senior Quantity Surveyor
CAREER DEVELOPMENT & SIGNIFICANT ACHIEVEMENTS (cont'd )
• In charge of acquiring enquiries from the sub-contractors and suppliers.
• Assists the Sr. QS in the preparation of Tender Documents.
• Reports to the Sr. QS and the Project Manager regarding the payment status of the sub-contractors and suppliers.
• Assists the Procurement Manager in negotiating supplies / materials that are necessary for the project before they are ordered and delivered to site.
• Responsible in issuing Local Purchase Order (LPO) for materials that are required on site.
• Assists the Project Manager on the general administrative works such as correspondences, memos and cost estimates.
TRANINGS / SEMINARS ATTENDED
FEBRUARY 2002
NOVEMBER 2003
MARCH 2005
JUNE 2008
JULY 2008
SEPTEMBER 2008 • PROBLEM ANALYSIS AND DECISION MAKING
Lyceum of the Philippines, Manila, Philippines
• SEMINAR ON INTERNATIONAL LANGUAGE
International Language Association, Philippines
• MARKETING STRATEGIES & PERSONAL DEVELOPMENT
Cebarco Headquarters, Bahrain
• ETHICS TRAINING FOR ACQUISITION TECHNOLOGY & LOGISTICS
NSA, Bahrain
• COMBATING TRAFFICKING IN PERSONS AWARENESS TRAINING
NSA, Bahrain
• DoD INFORMATION ASSURANCE AWARENESS
NSA, Bahrain
ON-THE-JOB TRAINING: ASSISTANT SECRETARY OCT 2001 - FEB 2003
Department of Foreign Affairs
Ermita, Philippines
• Responsible in the registration of incoming correspondences from other neighboring countries such as Singapore, Hong Kong, Malaysia and Thailand.
• Responsible for filing and circulating incoming correspondences to other departments that deals with International relations with other countries.
• Assisted the Human Resource Department with clerical works and orient university students taking up their On-The-Job-Training (OJT) regarding the various works around the Department of Foreign Affairs.
• Assisted in managing the company's inventories.
CLERK CUM RECEPTIONIST AUG 2002 - NOV 2002
Jumeirah Clinic
Dubai, United Arab Emirates (UAE)
• In charge for taking up calls from patients and scheduled them respectively in time to meet up with the Doctor.
• Handled administrative function: forms, procedures and implementations for internal use; typing, filing, and distribution of correspondence.
• Maintained manual and computerized database in order to record and keep track all records.