Assistant Restaurant Manager I
Burger King
مجموع سنوات الخبرة :1 years, 11 أشهر
Handles staff training, creating work schedule and payroll as well.
Responsible for interviewing, hiring and issuing a verbal or written warning to correct the behavior of employees.
Coordinate activities between the kitchen and dining room to ensure a restaurant's service is efficient.
Manages conflicts and investigative roles are added to a manager's duties when a patron complains about the food or service.
Placing orders for food, equipment and supplies and receiving them as well.
Maintain records for purchases of food, equipment and supplies.
On the spot checking of cashier’s cash float every half to one hour of each shift to minimize and maximize shortage of cash float.
Overseeing the order and cleanliness of the store from kitchen to dining room for health and safety purposes
Tracking regulatory changes to prevent violations that could embroil the restaurant owner
Ensuring legal compliance with food safety and storage regulations, developing in-store marketing strategies, hiring and training supervisors and managing financial accounts
Ensure customers are served quickly, monitor the time customers are kept waiting and ensure that a certain time limit is not reached either in the drive-thru or in the restaurant itself.
Ensure that the operation runs smoothly, efficiently and according to industry standards while also overseeing and directing employees.
Cash management assign in charge of opening and closing register drawers for employees, count the currency in each drawer and create cash accountability reports, bank deposits and resolve currency shortage or overage problems mainly responsible for safe or vault keys while on duty.
Provide breaks to employees and ensure that the positions are covered as each worker rotates through.
Find replacements or reorganize the help on hand to make up for the missing labor.
Resolve the situation or alert the store manager depending on the situation in case staff commits error.
Maintain a list of cleanliness and operation guidelines set by the company and store standards.
Assigns tasks to kitchen and customer service workers and makes sure they are doing them properly and efficiently.
Helping organize promotions and managing deliveries from suppliers
To ensure customers is served quickly, monitor the time customers are kept waiting and ensure that a certain time limit is not reached either in the drive-thru or in the restaurant itself.
Ensure that the operation runs smoothly, efficiently and according to industry standards while also overseeing and directing employees.
Applying commercial skills to meet sales and cost budgets.
Recruiting, developing and retaining staff.
Ensuring your team deliver good customer service.
Meeting operational expectations by implementing and maintaining high retail standards.
Motivating staff and dealing with enquiries and complaints
Serving customers
Supervise staffs, makes sure staff members in the kitchen and front of the store perform their jobs correctly.
Communicate with other managers and speak with the customers to guide their experience at the restaurant and must be available to hear their requests and complaints.
Fill-in if the restaurant experiences any staffing shortage.
Open and Close certain tasks have to be completed each morning and night to open and close the restaurant.
Managing the ordering and receiving deliveries from the suppliers
Making sure that the store is always on its standard and all shift-specific tasks are completed.
Responsible for training new staff members
Responsible & explain how the restaurant operates, company policies, and how to perform the task for which the new recruit was hired.
Assist & advises the shift manager how the new hire is progressing and available for questions or comments from the staff.
Issue a verbal or written warning to correct the behavior of employees.
Acknowledge and greet customer upon contact.
Assist customers by providing general information and assistance 100% customer satisfaction.
Responsible for providing courteous and efficient food and beverage services to the guests.
To present menu, take order, suggest and recommend appropriately.
To attend and respond to guests’ needs promptly and professionally.
To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, lying of tables and up-keeping of rest room etc.
Any other appropriate duties and responsibilities as assigned
Training / Seminars Attended:
Burger King Certificate of Achievement
., Tuguegarao