Facilities and logistics manager
Technology Park Company (TPC)
Total years of experience :32 years, 4 Months
Duties and Resposibilities :
• Ensures effective performance of administrative services to provide an effective and safe work environment for employees and their activities by using best business practices to manage resources, services and processes to meet company needs.
• Preparing monthly reports for the General Manager regarding the management and maintenance of the company's assets.
• Supervising absenteeism rates and evaluating them for members of the supplying company who provide continuous service (maintenance, cleaning, etc.) and finding alternatives.
• Defining procedures for surveys and assessing health risks in the workplace and providing clear and accurate information on complex health and safety issues with proposed solutions for management.
• Training of the organization’s staff on health issues and health awareness systems
• Supervising all activities of the private team to ensure the achievement of goals, training and professional development of the team.
• Professionally managing company service agreements
• Providing all requirements of materials and equipment necessary for all required activities.
• Responsibility for managing the company's fleet of cars, licensing, renewal and insurance
• Take all necessary procedures for depreciated assets
• Receive periodic / daily inspection reports for all offices and service rooms to ensure optimum operation and take necessary actions to recover potential deficiencies.
• Save cost by creating a database of qualified suppliers and negotiating prices
• Establishing policies and procedures in dealing with the company's resources and assets
• Overseeing the company's administrative policies, and preparing plans to keep the business running smoothly
• Evaluating subordinates and encouraging good performance to create a healthy work environment
To lead agroup of call center agent .
To handel all coustromers requirements and requists.
Reporte all department activities to General Manager.
Using all methods to Gain Customer renewal through the phone calles
following up all communications to other departments for Customer retention
To lead agroup of telesales men to achieve sales targets
To handel Sales call center and all coustromers requirments and requists.
Reporte all sales activities to Sales & Marketing Manager
Using all methods to Gain Customer satisfactins through the phone calles, faxes & e-mail
Data entry for all sales & after sales requists and following up .
Using the up-selling tecnicks to the incomong calls .
Asign tasks for sales team & follow up
Responsible for all Coustomer Acounts ( After sales Services)
Reporting all needs of Customers to the Sales Manager and coordinate to follow up with Sales Team & costmers
Reprting to the Mantinance Manager all the Customers requistes for maintenance and to follow up with customers.
Using all methods to Gain Customer satisfactins through the phone calles, faxes & e-mail
Data entry for all sales & after sales requists and following up .
Using the up-selling tecnicks to the incomong calls
Maintains and controls inventory of all training facilities and all related documents
Prepares expense reports and cheque requests for training center’s team and for the outside training companies.
Partcipates in preparation of regular reports on training activities as directed by Oranization Capability Development Manager.
Undertakes all work related to training activities, and ensures the maintenance of records on course participants, courses’ contents and costs.
Records and analyses training expenditures and reports it to Oranization Capability Development Manager.
Responsible for the computer data file and hard copy file of all training center’s documentation.
Coordinates the participation of company employees in different courses and undertakes required administrative actions related to this.
Responsible for documenting and tracking department purchases from initiation to completion.
Arrange travel and accomodation for personnel attending training courses.
Maintain department files in an updated status, orient relevant mail to designated functions and managers when necessary.
Order stationary when needed.
Responsible for documenting the attendance of personnel present at training courses.
Ensure the availability of training materials, handouts, and audiovisuals as scheduled.
Preparing the practical part of the courses and carrying out a technical demonstration for the trainees when necessary.
Observing the trainees during the training sessions and making sure everything is settled before and during the sessions.
Assists in the praparations done pre courses ( hardcopies, binding files, arranging of lecture room, praparing projectors, …etc.)
Setting up the workshop and its store with necessary arrangements and classifications.
Setting up the show room with necessary samples and sections for demonstration.
Getting necessary spare parts from plants.
Assisting in preparing of the files of the assessments done for the technicians and supervisors of the various plants
Reporting to: Plant Technical Manager
Duties and Resposibilities:
Maintain and coordinate planning requirements in cordination with production programs.
Solve engineering and technical problems related to production equipment and take actions and decisions concerning modification requirements to the equipment temporary supplies, etc.
Supervise, control, motivate and evaluate subordinates and administer depaertment work flow and work relations.
Maintenance of production line fillers, annual overhauls, and protective overhauls.
