Country HR Manager
DHL
Total years of experience :29 years, 1 Months
-Establish and implement business strategies that have a significant impact on organisational objectives and business results. Make accurate decisions and recommendations that result in the achievement of business results and prevent critical delays and additional expenditure.
-Provide best-in-class HR service to employees and managers. Provide support and guidance to managers and staff to maintain positive employee relations. Support country manager with strategic business interest
-Implement HR strategies as directed by regional headquarters
-Develop and implement a broad range of activities in the areas of recruitment and selection, compensation & benefits, health & safety, performance management, budgeting & manpower planning, training, employee relations and industrial relations.
-lead the customer service in providing customers with exceptional service thus maintaining industry-leading standards of service quality and efficiency.
-Handling complex customer requirements, continuously improving service performance and exploring productivity gains through the impact of technology.
Managing all HR Functions for (RAYA Distribution) A Subsidiary of RAYA HOLDING (Telecom)
- OD
-Recruitment
-&B
-personnel
-HRIS
-&D
- Promote and monitor a performance management system including job descriptions, job standards, and target/objectives setting and performance review/evaluation elements.
- Develop an assessment system as means of selection for recruitment, promotion, and development of competencies relating to professional and personal career (Assessment Centre Concept).
-Target selection interviews, Train the trainers in instructing new programmes and using materials, job aids, survey, etc. as well as on-the-job training sessions. Evaluate effectiveness of facility trainers and training programmes. Responsible for overall administration of training activities.
-Holds budget for training and development.
-Present some administrative training programs (Orientation, Train-the-trainer, Giving Clear Instructions, Performance Appraisal, )
Training IBM partner on Architectural Computer based programs
Architectural design, working drawings, aligning design with other engineering sectors, 3D perspectives design, interior design customised as per customers requests
MBA - MMLD in Managment learning & Development focusing on OD, consultation & coaching, NLP thesus: Assessment Centers design and implementation
