Ishaq Razick

• Spearhead client acquisition and sales growth in the shipping and logistics sector through strategic follow-ups and service coordination.
• Oversee key customer accounts, ensuring optimal service delivery and negotiating favorable commercial terms.
• Collaborate on digital marketing initiatives to boost brand visibility and generate qualified leads within the freight forwarding industry.
• Analyze and prepare comprehensive sales performance, revenue, and management reports to inform strategic decisions.
• Cultivate and strengthen long-term client relationships to enhance customer retention and loyalty in shipping and logistics.

• Spearheaded comprehensive import and export operations, guaranteeing efficient and compliant cargo movement.
• Collaborated effectively with shipping lines, customs authorities, ports, and international agents to streamline processes.
• Achieved a significant reduction in documentation errors and shipment delays by implementing strategic workflow enhancements.
• Ensured strict adherence to customs regulations and trade procedures, fostering a culture of compliance.
• Developed and led training programs for operational teams, driving performance to consistently meet KPIs and service excellence standards.
• Leveraged industry insights to identify growth opportunities in shipping and logistics, enhancing business development initiatives.

• Oversaw comprehensive import documentation and customs submissions, ensuring compliance with regulations.
• Collaborated with international agents to resolve cargo claims and discrepancies, enhancing operational efficiency.
• Championed process standardization initiatives and mentored junior staff, fostering a culture of continuous improvement.
• Achieved significant reductions in turnaround times by implementing precise documentation practices and effective coordination.
• Developed strategic relationships with stakeholders, driving business growth and enhancing service delivery in shipping and logistics.
• Leveraged analytical skills to optimize freight forwarding processes and improve overall supply chain performance.

• Developed and managed comprehensive import documentation, enhancing accuracy and compliance in shipment processes.
• Streamlined coordination of Import General Manifest (IGM) submissions, fostering strong relationships with Customs and Port Authorities to expedite approvals.
• Facilitated seamless cargo clearance by implementing effective internal communication strategies, resulting in reduced delays and improved operational efficiency.
• Leveraged expertise in logistics to optimize shipping processes, contributing to cost savings and improved service delivery.
• Collaborated with cross-functional teams to drive business development initiatives, increasing market reach and customer satisfaction.