Operations Manager (Management, Operation & Control of Admin & Technical Affairs)
M. H. Al-Muftah Est
Total years of experience :14 years, 0 Months
KEY Responsibilities:
1) Responsibilities as In-Charge for Management, Operations and Control of Admin & Technical Affairs of Maintenance Services Contracts.
2) Responsible to independently Prepare Commercial & Technical Proposals of Tenders for Annual Maintenance Services Contracts.
3) Attending Client/Customer Meetings as Head of Operations (sometimes as Management Rep.)
4) Responsibilities as "Acting Services Manager" during his Vacation/Business Trips
5) Exclusive Support to & Liaison with various departments and sister companies like, Accounts, Finance, Human Resources, Procurement, Legal, PRO, etc.
6) Support to Project Staff (Engineers, Supervisors and Technicians) in terms of Tender Terms & Conditions, Scope of Works, Operation & Maintenance Procedures, Work Flows and almost every aspect of site activities
7) Reporting to management on projects status, current & future needs, development options, etc .
GENERAL Responsibilities:
Formulating, implementing & monitoring operational procedures, work flows, etc.
Chairing meetings, conferencing and discussions with admin & technical teams on various aspects.
Monitoring performance & productivity and suggesting measures for improvement
Designing and manipulating all recording forms, reporting formats, books formats, followup logs, etc.
Scrutinizing and resolving the conflicts and disorders (procedures, staff, customers, etc)
Effective internal & external liaison, ensuring swift and timely responses
Effective utilization of Softwares, IT equipments, Transport and other corporate resources
Ensure swift workflows, documents tracking, efficient filing & retrieving, etc.
Interviewing, negotiating and recruiting new staff (admin & technical)
Organizing, induction, orientation and forewarning to new staff to fully understand their job description and company rules & regulations
Assigning, supervising and monitoring tasks to admin & technical staff till accomplishments
Approving & endorsing payroll, allocating the payroll to running jobs, etc.
Dictating, reviewing and counter-signing all business letters, emails and Memos etc.
Reviewing, approving & signing Requisitions and Purchase Orders
Handling General Business Inquires and Pre/Post Tender Queries
Annual reports of sales, payrolls, purchases, projects' progress status, etc.
Ensuring / supervising timely processing of Sales Invoicing, Petty Cash Cycle, Cash/Credit Purchase Statements, and other periodic statements.
Responsible to keep update Division's Company Profile
Drafting, Reviewing and Advising updates on Divisions Web Page \{Ref: Facility Management Section of company's website www.mh-almuftah.com\}
Ensuring disciplined, pleasant and focussed work environment
KEY Assignments Accomplished:
2000 till date: Coordinating, Admin, Management and Operational services for AMCs of MEP Maintenance Works at First Grade Sports Clubs
Year 2000 till date: Preparing all Annual Maintenance Tenders
April 2012 to January 2013: Assigned a task to direct and set-right the operations and admin structure of on-going contract ref. MOD/M/11 (MEP Maintenance Contract) that was successfully achieved with uncovering substantial amounts which were mislaid by project staff
April 2006 till January 2013: Project Manager for AMC MEP Maintenance Services for Doha Racing and Equestrian club
June 2007 to March 2010: Project Manager for AMC Call-Off Contract for Electrical Maintenance for Ministry of Interior Buildings.
April 2007 till June 2011: Project Manager for AMC HVAC Maintenance for various buildings & mosques under Ministry of Municipality and Ministry of Awqaf
2006-2007: Project Manager of Project for Installation & Commissioning of Floodlighting Systems for Football Grounds at Three Independent Schools
2002-2003: Managed and site supervised company's 1st ever Project for Design, Supply, Installation and Commissioning of Floodlighting Systems
Accounts and Administration
Data entry of Sale Invoices
Maintaining Accounts Receivables
Payments to Suppliers
Reconciliation of Bank Statements
Interacting with Managing Director
Annual & Semi-Annual Audit of Accounts
Reports on Finance Statements
Preparing & Filing Income Tax Returns
Accounting and Auditing procedures
Management & Administration Accounts & Finance Marketing HR Mangement Computer in Business
Management Skills Computer Skills Database Programming Statistical Analysis System Analysis & Design
