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ISHTIAQ AHMAD BHAT, Business Development Manager

ISHTIAQ AHMAD BHAT

Business Development Manager·Broadcom Documents Clearing Services LLC

United Arab Emirates

Master's degree, Marketing and HR

Work experience

Total years of experience: 12 years, 5 months

Business Development Manager

January 2020 - April 2024

Broadcom Documents Clearing Services LLC

Dubai, United Arab Emirates

January 2020 - April 2024

Broadcom document control services is a migration company working with the lawyers in Poland and Canada. The main purpose is to assist clients either in getting jobs in Canada and Poland or to get them Visit Visas. We also gave our assistance to businessmen in Migration and to setup Business in Canada.
Worked as a Business Development Manager.
Responsible for achieving an assigned sales target.
Responsible for Marketing of the product in the UAE, Pakistan and India.
Communicating with clients as well as lawyers abroad.
Hiring and training employees. Supervising day to day activities in the office.

Company industry:
Other Business Support Services
Job role:
Sales

Business Development Manager

January 2019 - December 2019

Quartermile Middle East LLC

Dubai, United Arab Emirates

January 2019 - December 2019

Handling the team of 5 Sales Officers, 2 Tele Callers.
Maintain proper discipline in office.
Working as Business Development Manager(Loans, Cards, Business loans
and Business accounts) in the organization.
Responsible for the Monthly Trade Plan including objective setting and the strategies to support
corporate scorecard targets for acquisition and growth.
Handling a team of sales executives.
Supervising day -to-day operations and taking care of sales (Loans, Cards, Business Loans).
Ensuring office is stocked with necessary supplies and all equipment’s are working and
properly maintained.
Planning, Scheduling, and promoting office events, including meetings, conferences,
interviews, and training sessions.
Meeting deadlines and achieving targets.
Hiring, training, and evaluating employees, taking corrective action when necessary.

Company industry:
Financial Services
Job role:
Sales

Sales and Service Officer (Branch Banking)

December 2014 - March 2018

Mashreq Bank

United Arab Emirates

December 2014 - March 2018

• Worked as Sales and Service Officer in Mall of Emirates Branch.
• To provide Mashreq bank customers financial services which exceed the customer's expectations by providing competent and timely problem free service.
• Understanding the needs of customers and offering them Mashreq products accordingly.
• Minimizing customer attrition and customer retention.
• Customer acquisition through walk-ins, contacts and listing of companies.
• Providing services e.g. issuing cheque books, replacing debit cards, generating bank statements opening accounts(casa) and all other services related to branch banking.
• Responsible for achieving the targets in loans, cards, accounts and insurance.
• Adhere to Branch process and report deviations to the Branch Manager, which should finally lead to an acceptable Branch Audit rating.
• Ownership of customer complaints.
• Performing KYC and keeping eye on money Laundering.

Company industry:
Banking
Job role:
582

Senior Sales Executive

February 2011 - October 2014

Citibank

United Arab Emirates

February 2011 - October 2014

• Worked as Senior Sales Executive.
• Responsible for handling, training, performance tracking and motivating a team of sales executives.
• Responsible for the acquisition of New to Bank customers. (Personnel loans, top ups Loans, credit cards, current accounts and savings accounts) particularly HNI customers.
• Responsible for sorting out all kind of customer grievances related to any banking product in collaboration with the concerned department.
• Work in teams and in a self-directed environment.
• Coordination with credit department for the approvals of cases.
• Over achieving the assigned target in terms of numbers and revenue.
• Maintaining customer Relationship and maximizing our support so as to get references.

Company industry:
Banking
Job role:
Sales

Education

Bangalore University

November 2009

November 2009

Master's degree, Marketing and HR

India

MBA Marketing and HR. 69%.

Skills

Branch Banking
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Branch Banking
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Business Development
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Business Development
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Team Management
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Team Management
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Competitive Analysis
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Competitive Analysis
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Customer Service
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Customer Service
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SALES
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SALES
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LOANS
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LOANS
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OBJECTIVE SETTING
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OBJECTIVE SETTING
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PLANNING
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PLANNING
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NUMBERS (SPREADSHEET)
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NUMBERS (SPREADSHEET)
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BANK STATEMENTS
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BANK STATEMENTS
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FINANCIAL SERVICES
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FINANCIAL SERVICES
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OPERATIONS
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OPERATIONS
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SCHEDULING
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SCHEDULING
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SORTING
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SORTING
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Business Development
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Business Development
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Team Management
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Team Management
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Competitive Analysis
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Competitive Analysis
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Customer Service
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Customer Service
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Languages

English

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