Search Engine Elevator
LeapForce
Total years of experience :10 years, 8 Months
- Evaluate and improve search engine results for one of the world's largest internet search engine companies.
-Search Quality Judge : review web related search information and provide quality evaluation on tasks provided.
- Map Quality Analyst: improve and evaluate Internet-based mapping data, using familiarity of local geography, and analytical research skills.
- Give feedback to ensure that Internet search results are comprehensive, accurate and timely and are spam-free and relevant to the searcher's intent. In essence, they are the human check on the complicated algorithms that search engines run
liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner •
.communicating with target audiences and managing customer relationships •
sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist •
.publications, depending on the organisation and the campaign
.managing the production of marketing materials, including leaflets, posters, flyers, newsletters, CDs •
.conducting market research, for example using customer questionnaires and focus groups •
.supporting the marketing manager and other colleag
More than 8 Months successfulexperience in customer service and support with recognized strengths •
, in account maintenance, problem-so lving and trouble-shoot ing, sales staff support
.and planning/implementing proactive procedures and systems to avoid problems in the first place
.Possess solid computer skills •
, Excellent working kn o wledge using both Wind ows and Mac systems; Microsoft Excel, WordPerfect, Micr Word •
Seibel and CCat systems
.Ability to train, motivate, and supervise customer service emplo yees •
“.A team pla yer, acknowledged as “ Tota l Quality Customer Service Professional •
, Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filing