Islam MabrouK

• Leveraged expertise in purchasing to enhance communication strategies at the local market level, ensuring alignment with organizational goals.
• Facilitated the implementation of new services and P2P channel management, optimizing supplier relationships and procurement processes.
• Collected and analyzed data to identify business requirements, translating local needs into actionable strategies for stakeholders.
• Collaborated with local business partners and resource teams to develop effective procedures, driving efficiency and cost savings.
• Demonstrated strong negotiation skills, resulting in improved supplier contracts and enhanced service delivery.
• Championed continuous improvement initiatives, fostering a culture of innovation within the supply chain.

• Oversaw the efficient receiving and distribution of goods, ensuring timely inventory management and optimal stock levels.
• Executed direct sales strategies that enhanced customer engagement and increased revenue streams.
• Developed comprehensive reporting systems to track performance metrics and streamline operations.
• Managed home delivery logistics for exhibitions and e-commerce, optimizing routes to improve delivery times and reduce costs.
• Resolved customer issues in after-sales service, enhancing customer satisfaction and loyalty through effective problem-solving techniques.
• Collaborated with cross-functional teams to drive supply chain efficiencies and improve overall operational performance.

• Developed strong relationships with key accounts, enhancing customer satisfaction and loyalty.
• Collaborated with cross-functional teams to streamline supply chain processes and improve operational efficiency.
• Analyzed market trends and customer needs to optimize inventory management and purchasing strategies.
• Implemented effective logistics solutions, reducing delivery times and costs while maintaining service excellence.
• Leveraged negotiation skills to secure favorable terms with suppliers, contributing to cost savings.
• Monitored performance metrics to identify areas for improvement in warehouse operations and distribution.
• Facilitated training and development initiatives to enhance team capabilities in supply chain management.