اسلام ماهر, Senior Datacenter Consultant

اسلام ماهر

Senior Datacenter Consultant

Royal Commission for Jubail and Yanbu

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Electronics & Communications Engineering
الخبرات
17 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 8 أشهر

Senior Datacenter Consultant في Royal Commission for Jubail and Yanbu
  • المملكة العربية السعودية - الجبيل
  • أشغل هذه الوظيفة منذ يناير 2021

Datacenter Services Consolidation and Migration Project:
• Create All the Project Documents to Migrate all RCJ Sites (RCH, JIC, JTI, JUC) to be at RCJ Datacenter.
• Recommend the Best Practices and Optimum Solutions for his Datacenter after studying all the services and filtering the environment and Decommission for the unneeded / old Systems and VMs.
• Perform Migration of 350 Virtual Servers and Virtualize 70 Physical Servers to Nutanix Private Cloud.
• Implement Nutanix Clusters and Manage the Nutanix Private Cloud.
• Manage the Relationships between the client and the vendor (Nutanix) and create capacity plans for expansions.
• Implement and Manage the Disaster Recovery Site across Nutanix HCI Sites.
• Manage the Infrastructure across VMWare Infrastructure and Nutanix Private Cloud Clusters, Projects Assessments and day-to-day operations including downtime, Upgrades, reporting service levels, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services.
• Reconfigure and Enhance Orion SolarWinds Monitoring Services and Nutanix Private Cloud to the Monitoring System.

Senior IT Infrastructure and System Consultant في Saudi Authority for Industrial Cities and Technology Zones (Modon)
  • المملكة العربية السعودية - الرياض
  • يناير 2020 إلى يناير 2021

• Manage the Data Center services, Data Protection Services, Monitoring Services, facilities, projects and day-to-day operations including downtime, reporting service levels, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services.
• Manage relationships with vendors for systems support and new systems.
• Plan, develop and implement:
o Hardware and software standards and upgrades for business applications, systems and server hardware.
o Policies, processes and procedures for effective delivery of services and Business Continuity.
• Disaster Recovery & Business Continuity to ensure meeting the business (RTO) and (RPO) Contribute to the development of Technology Sector strategies to align with the company business strategy.
SELECT ACHIEVEMENTS:

• Plan, Design, Implement the following projects:
o Renovation Project for Datacenter, Domain, Data Protection Services includes Setup phase, Documentation phase, Assessment phase and Development Phase.
o Disaster Recovery site Project includes the Disaster as a Service and Backup as a Service.
o Test Environment Project which is totally simulating the production environment and recovery points on-demand.
o Implement and Develop Datacenter Monitoring Systems as SolarWinds, VeeamOne and Facilities IOT System.
o Migrate Hyper-V Virtualization to VMWare Virtualization.
o Filter and Decommission the environment from unneeded / old Systems and VMs.

Datacenter Manager في B.TECH
  • مصر - القاهرة
  • أغسطس 2018 إلى ديسمبر 2019

• Manage the Data Center HVAC system, security (physical), projects and day-to-day operations including downtime, reporting service levels, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services and also Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements.
• Manage System Administration, Database Administration and Backup Administration Sections.
• Manage and Maintain overall security of the corporate's systems and Ensure high availability of critical business systems hosted to ensure availability of the data.
• Manage relationships with vendors in support of staff augmentation and systems support.
• Manage, motivate, develop and assess Data Center team to improve team members’ performance level.
• Manage, plan, develop and implement Cloud Environments on Microsoft Azure, Amazon and Google.
• Plan, develop and implement:
• Hardware and software standards and upgrades for business applications, systems and server hardware to ensure operations' stability.
• Data retention standards to maintain Data-center services availability and Environments.
• Policies, processes and procedures for effective delivery of services and compliance with regulatory guidance.
• Disaster Recovery & Business Continuity to ensure meeting the business (RTO) and (RPO) Contribute to the development of Technology Sector strategies to align with the company business strategy.

SELECT ACHIEVEMENTS:
•Documentation Strategy Project including Initial Status Report, Test Plan, Implementation Plan, Final Status Report and Steps Documentation.
•Revamping the Datacenter Rooms in Head Quarter and 5 different sites Project regarding Virtualization, firefighting system, HVAC system, civil works, electrical works, physical security and Monitoring System.
•Disaster Recovery site Project.
•Test Environment Project which is totally simulating the production environment and recovery points on-demand.
•Backup and Archive infrastructure Project according to the 321 Backup Strategy.
•Document Sharing Center Project on SharePoint and on-premise.
•Database High Availability Project to apply Business Continuity

Systems Manager في Bayanat Sudair
  • المملكة العربية السعودية - الرياض
  • يونيو 2016 إلى يوليو 2018

• Coached, mentored and Lead high-performing technical team of Field Engineers, Security Engineers, Network Engineers and Systems Integration Specialists and Provide senior-level technical consultations on all IT and networking issues and review network layouts, resolve equipment redundancies, and improve network reliability and flexibility at Customer side.
• Conducted training programs to enhance staff technical skills and motivation including network/server administration procedures, virus protection, and security measures.
• Manage IT projects, technical activities and provided technical consultations regarding Microsoft, VMware, Cisco, HPE, IBM, Veeam, Kaspersky, Veritas, Symantec and Delivered technical support for system auditing, performance tuning, troubleshooting and Service Level Agreements across multiple Customers sites to achieve goals.
• Guide the design and implementation of antivirus solutions and system/network monitoring.
• Plan, Design and Implement disaster recovery plans and sites (DRP & DRS).
• Full infrastructure management for all the Company Branches regarding Installation, configuration, Monitoring, Backup and maintaining the system and network.
• Created and maintained technical documentation for customers regarding network configuration, network mapping, and service records including IT Infrastructure, Service Catalog, Service Level Agreements, and Operational Level Agreements.
• Support Sales and Presales Engineers regarding the customers Technical needs and recommending the best solution for the customers according their needs.

SELECT ACHIEVEMENTS:
• Served as Project Manager and Lead Systems Designer for multiple high-profile, large-scale network and IT infrastructure projects. Designed and implemented HPE and Microsoft infrastructures, VMware, and Veeam at KSA Companies like SFDA, AlShahin, Awqaf El Rajhi and KSA Ministry of Health with total Documentation.
• Plan Design and construct Datacenter rooms regarding fire system, HVAC, Security, Civil and Electrical.
• Managed and maintained Windows active directory forests for several key clients; provided operating systems deployment, level-3 support for mission-critical servers and networks, security enhancements, and DR sites.
• Oversaw the efficient implementation of new technology solutions to customers; identified project requirements and provided exceptional support.
• Upgraded IT infrastructure, established quality assurance standards, and recommended new products to enhance clients’ operational efficiencies.
• Remote Software Installation and upgrades Projects regarding Microsoft (Exchange, Active Directory and Services, Office 365, Azure, Hyper-V) at large Scale, VMware, Veeam Products, Veritas Products, Kaspersky Products, Symantec Products and GFI Products.
• Oversaw the design of Customers IT/IS systems and defined the IT/IS architecture. Administered Microsoft Windows servers and workstations. Performed server and security audits, system backup procedures, and recovery processes to support business continuity strategies.

System and Backup Deputy Manager في Fathalla Markets Co.
  • مصر - الإسكندرية
  • يناير 2013 إلى مايو 2016

• Managed the Data Center and day-to-day operations including downtime, reporting, defining and tracking operational metrics, and provide the overall status to management for effective delivery of services and Full infrastructure management for all the Company Branches (Totally Virtualized 50 sites) regarding Installation, configuration, Monitoring, Backup and maintaining the system and Plan, Design, Implement the new Company Branches Infrastructure.
• Remote Management and Implementation regarding VMWare, Microsoft (Exchange, Active Directory and Services, Hyper-V) at large Scale, Veeam Products, Veritas Products, Kaspersky Products.
• Plan, Design and Implement the Backup and Archive infrastructure according to the 321 Backup Strategy (three Backups copy as 2 copies in different media and the third copy is offsite).
• PowerShell scripting with GUI to manage and monitor Microsoft System, VMware, Exchange
• Planning & Creating projects time schedules, documentation

IT Technical Support Section Head في Fathalla Markets Co
  • مصر - الإسكندرية
  • مارس 2010 إلى ديسمبر 2012

• Plan, Design and Constructing of IT Infrastructure & Installing Racks, Servers & Network Device and Backup & Recovery for System at all Company Branches.
• Implementation of Terminal Services Servers, Antivirus servers, Switches, Routers, access points, IP phones, IBM points of sales, Datalogic (PDA & Barcode scanners), HP (printers), Zebra (Barcode printers), Mettler Toledo wireless scales, APC UPS & ATS at all Company branches.
• Dealing with, IBM (servers, & Lenovo PCs), Datalogic (PDA & Barcode scanners), HP (printers), Zebra (Barcode printers), Mettler Toledo wireless scales, APC UPS & ATS.

Senior Technical Support Engineer في Amana Group for Computers & Technology
  • مصر - الإسكندرية
  • سبتمبر 2006 إلى فبراير 2010

• Managed an Outsourcing technical support team that responsible for constructing & configuring the infrastructure (hardware) including cabling and installing servers, racks, network panels and configure storage and systems and SLA at Customers.

الخلفية التعليمية

بكالوريوس, Electronics & Communications Engineering
  • في Alexandria Higher Institute of Engineering
  • أغسطس 2007

Activities: Design 2-D CDMA Optical Communication Systems in a Noisy environment

Specialties & Skills

Backup Solutions
Database Administration
Project Management
Data Center
System Administration
Teamwork
ACTIVE DIRECTORY
ANTI VIRUS
AUDITING
Backup Administration
BUSINESS STRATEGY
Service Catalog
CUSTOMER RELATIONS
Self-motivation
Time Management
Conflict Resolution
Willingness to learn
Flexibility
Creativity
Problem solving
Leadership and Decision Making
Adaptability
Project Management
Ability to Work Under Pressure
Positive attitude
Analytical Skills
Presentation Skills
Nutanix

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

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اللغات

الانجليزية
متمرّس

التدريب و الشهادات

PMP (تدريب)
معهد التدريب:
CEO BUSINESS SCHOOL
Nutanix Certified Professional (الشهادة)
Nutanix Certified Associate (الشهادة)
VCP (تدريب)
معهد التدريب:
Training
ITIL Foundation (تدريب)
معهد التدريب:
New Horizons
Selling HPE Technology Support Services, Rev. 6.21 (تدريب)
معهد التدريب:
HPE
HPE StoreVirtual NPI Series: HPE introduces iSCSI scale-out for the StoreVirtual 3200 array (تدريب)
معهد التدريب:
HPE
HPE 3PAR NPI Series - HPE 3PAR OS 3.3.1 release - Software Enhancement (تدريب)
معهد التدريب:
HPE
Building HPE Data Center Solutions, Rev. 17.41 (تدريب)
معهد التدريب:
HPE
HPE Contractual Services 2015 (تدريب)
معهد التدريب:
HPE
KLE 019.10. Kaspersky Endpoint Security and Management (تدريب)
معهد التدريب:
Kaspersky
Symantec Endpoint Security 14.0 Sales Expert (تدريب)
معهد التدريب:
Symantec
Veeam Availability Suite VMSP 9.5 (تدريب)
معهد التدريب:
Veeam
Veeam Availability Suite VMTSP 9.5 (تدريب)
معهد التدريب:
Veeam
MCITP – Enterprise Admin (Win Server 2008) (تدريب)
معهد التدريب:
New Horizons
CCNA (تدريب)
معهد التدريب:
New Horizons
ICDL Certificate (تدريب)
معهد التدريب:
ICDL

الهوايات

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