collector
fgb
Total years of experience :17 years, 10 Months
collection dep
collection
• Advise customers on sales purchases.
• Develop policies and procedures for the sales sector.
• Respond promptly to customer inquiries.
• Record details of inquiries, comments and complaints.
05-8-2006 To 22-01-2007 Holiday In Hotel Cairo_ Egypt
CustomersService &Reception.
• Good reception &communicate and coordinate with internal departments.
• Provide good customer service.
• Handling customer reservation & resolve customer complaint.
• First Gulf Bank:
• 2010-2011 Training on senior sales advisor job description.
• 2010-2011 Training on customer service communication skills.
• 2010 Training on commercial bank product & policies.
• 2010 Training on Money laundering & bank's strategies.
• Al Hilal Bank:
• 2010 Certificate That I had complete all bank product &services knowledge.
• 2009 Training on Islamic banking operations introduction.
• 2009 Training on Group Code of Conduct.
• 2009 Training on Treating Customers Fairly.
• 2008-2009 Training on Money Laundering.