Islam Mohamed Montaser, IT Support Administrator

Islam Mohamed Montaser

IT Support Administrator

Badr Fiber Glass Factory

Lieu
Arabie Saoudite
Éducation
Baccalauréat, Computer Science
Expérience
13 years, 6 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :13 years, 6 Mois

IT Support Administrator à Badr Fiber Glass Factory
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis septembre 2012

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks. Troubleshoot system and network problems, diagnosing and solving hardware or software faults, replace parts as required. Provide support, including procedural documentation and relevant reports. Set up new user accounts and profiles and deal with password issues. Support ERP System SAP Business one using SQL Database and after upgrading it to SAP Business One by HANA which create, remove, and define permissions of users, install the system in server or client’s PC’s. Support Fingerprint time attendance device and connect it with its software using IP network and print reports. Support CCTV software by monitoring it and playback as required

Technical Support à Electronica Misr
  • Egypte - Alexandrie
  • juin 2010 à mars 2012

the company for computer and software. Install and configure computer hardware. Install operating systems and applications to the customers. Install printers and networks, Follow up on customers and their problems and deal with them

Éducation

Baccalauréat, Computer Science
  • à Zagazig University
  • juillet 2008

Studying Programming , Hardware , Network , Software Engineering

Specialties & Skills

Software Systems
Software Repair
Server Management
Hardware
Network Software
Network
Hardware
Software
Soft Skills
Technical Support
windows network administration
network engineering
windows networking
teamwork
windows server 2008
pc networking
system administration
computer hardware troubleshooting
servers
windows server
windows 7
operating systems
outlook

Langues

Arabe
Langue Maternelle
Anglais
Moyen

Formation et Diplômes

MCSE 2003 (Formation)
Institut de formation:
ICC
MCITP (Formation)
Institut de formation:
Syllabus Center
CCNA 200-125 (Formation)
Institut de formation:
Al Khaleej Center
N+ (Formation)
Institut de formation:
ICC
IT Ticketing System (Formation)
Institut de formation:
Online Course
IT Help Desk (Formation)
Institut de formation:
Online Course
IT System Administrator (File Server) (Formation)
Institut de formation:
Online Course
IT System Administrator (Web Hosting) (Formation)
Institut de formation:
Online Course
IT System Administrator (SQL Server) (Formation)
Institut de formation:
Online Course
ITIL4 Foundation (Formation)
Institut de formation:
Self Study
A+ (Formation)
Institut de formation:
ICC
MCSA 2019 (Formation)
Institut de formation:
Helper For Trainig
CCNP (Formation)
Institut de formation:
Helper For Trainig
CCNA (Formation)
Institut de formation:
Helper For Training