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islam sayed, Administrative

islam sayed

Administrative·Al Jazi General Trading Company

Kuwait

Bachelor's degree, Civil Law

Work experience

Total years of experience: 8 years, 10 months

Administrative

March 2025 - Present

Al Jazi General Trading Company

Al Kuwait, Kuwait

March 2025 - Present

• Experience in administrative and secretarial work, including
handling government transactions related to passports, visas, and
residency permits.
• Skilled in organizing appointments, meetings, and managing daily
work schedules efficiently.
• Proficient in preparing reports and official correspondence, and
handling emails and phone calls professionally.
• Experience in following up employee transactions with
government authorities and completing work permits, residency
procedures, and renewals.

Ability to maintain and organize paper and electronic files with
accuracy and complete confidentiality.
• Proficient in Microsoft Office programs, especially Word, Excel,
and Outlook.
• Strong communication and coordination skills with different
departments, government entities, and clients.

Ability to work under pressure and complete administrative tasks
and official procedures within deadlines.
• Experience in receiving visitors and clients, and organizing
meetings, bookings, and travel arrangements.

Company industry:
Construction & Building
Job role:
Administration

customer service insurance coordinator

February 2022 - Present

Dar alshifa hospital

Hawali, Kuwait

February 2022 - Present

Company industry:
Medical Hospital
Job role:
Management

Customer Service Administrator

February 2022 - February 2025

DAR ALSHIFA HOSPITAL

Al Kuwait, Kuwait

February 2022 - February 2025

• Scheduled patient appointments and managed clinic calendars
• Handled billing, insurance verification, and resolved customer
inquiries
• Maintained data confidentiality and ensured healthcare compliance
standards
• Supervised a team of administrative staff to enhance patient care
and operational efficiency
• Implemented strategies to improve customer service satisfaction
• Conducted training sessions for staff on new procedures and
protocols

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Store Manager

August 2017 - February 2022

Kuwait Food Americana

Ar Rabiyah, Kuwait

August 2017 - February 2022

• Exceeded sales targets by 120% through strategic merchandising
and promotions
• Reduced stock discrepancies by 40% via inventory control. Trained
and mentored staff, leading to improved team performance and
engagement.
• Implemented effective scheduling and staffing strategies to
optimize productivity
• Conducted regular performance evaluations and provided
constructive feedback to employees

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

The College Of Law

August 2012

August 2012

Bachelor's degree, Civil Law

Egypt

Beni Suef University

August 2012

August 2012

Bachelor's degree, Civil Law

Egypt

Skills

Secretarial
Expert
Secretarial
Expert
Administration
Expert
Administration
Expert
Receptionist
Expert
Receptionist
Expert
Sales
Expert
Sales
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service
Expert
Customer Service
Expert
Front Office
Expert
Front Office
Expert
Management
Expert
Management
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BILLING
Intermediate
BILLING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
E INK
Intermediate
E INK
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate