islam madani hussein madani, promoter

islam madani hussein madani

promoter

Gandour

Location
United Arab Emirates
Education
High school or equivalent, الدرسات السياحية والضيافة
Experience
5 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :5 years, 7 Months

promoter at Gandour
  • Egypt - Alexandria
  • October 2014 to September 2015

• Provide the customers information on promoted products/services
• Distribute product samples, brochures, flyers etc. to source new sales opportunities
• Identify interest and understand customer needs and requirements
• Set up booths or promotional stands and stock products
• Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.)

sales man at hallmark -شركة التهاني العربية
  • Egypt - Alexandria
  • January 2013 to August 2014

Customer service and help them choose what they need and respond to questions expected from the client and the try persuaded product that he wants

Receptionist at Princess Palace Hotel
  • Egypt - Hurghada
  • February 2010 to December 2012

Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

- Manage the booking of rooms.
- Answer a multi line phone system and greeting and directing guests, as well as staff. Furthermore, duties include responding to complaints, service issues and other general questions or concerns as appropriate. Filing, mail distribution and use of a computer usually are necessary.
- Liaise with the bell desk to deliver luggage to the rooms.
- Note requests for wake-up calls, transport arrangements and other general enquiries.
- Communicate with other departments regarding group and VIP check-ins.
- Keep a record of guests’ arrivals, day and time of check-in, length of stay, and their special needs and preferences.

Education

High school or equivalent, الدرسات السياحية والضيافة
  • at كلية سياحة وفنادق- سابا باشا
  • September 2010

Bachelor degree in tourism studies, 2010

Specialties & Skills

Customer Service
Hospitality
Front Office
Experienced at working to deadlines and following exact procedures
Different kinds of hospitality
After-sales service
Respond to customer objections very well
Salesmanship through practice and study
Customer follow-up

Languages

English
Intermediate
Russian
Expert

Memberships

تنمية السياحة في مصر
  • عضوية جامعية -لتنمية الضيافة عن طريق التدريب الحديث
  • September 2005

Training and Certifications

مبيعات (Certificate)
Date Attended:
January 2005
Valid Until:
May 2005