islam madani hussein madani, promoter

islam madani hussein madani

promoter

Gandour

البلد
الإمارات العربية المتحدة
التعليم
الثانوية العامة أو ما يعادلها, الدرسات السياحية والضيافة
الخبرات
5 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 7 أشهر

promoter في Gandour
  • مصر - الإسكندرية
  • أكتوبر 2014 إلى سبتمبر 2015

• Provide the customers information on promoted products/services
• Distribute product samples, brochures, flyers etc. to source new sales opportunities
• Identify interest and understand customer needs and requirements
• Set up booths or promotional stands and stock products
• Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.)

sales man في hallmark -شركة التهاني العربية
  • مصر - الإسكندرية
  • يناير 2013 إلى أغسطس 2014

Customer service and help them choose what they need and respond to questions expected from the client and the try persuaded product that he wants

Receptionist في Princess Palace Hotel
  • مصر - الغردقة
  • فبراير 2010 إلى ديسمبر 2012

Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

- Manage the booking of rooms.
- Answer a multi line phone system and greeting and directing guests, as well as staff. Furthermore, duties include responding to complaints, service issues and other general questions or concerns as appropriate. Filing, mail distribution and use of a computer usually are necessary.
- Liaise with the bell desk to deliver luggage to the rooms.
- Note requests for wake-up calls, transport arrangements and other general enquiries.
- Communicate with other departments regarding group and VIP check-ins.
- Keep a record of guests’ arrivals, day and time of check-in, length of stay, and their special needs and preferences.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, الدرسات السياحية والضيافة
  • في كلية سياحة وفنادق- سابا باشا
  • سبتمبر 2010

Bachelor degree in tourism studies, 2010

Specialties & Skills

Customer Service
Hospitality
Front Office
Experienced at working to deadlines and following exact procedures
Different kinds of hospitality
After-sales service
Respond to customer objections very well
Salesmanship through practice and study
Customer follow-up

اللغات

الانجليزية
متوسط
الروسية
متمرّس

العضويات

تنمية السياحة في مصر
  • عضوية جامعية -لتنمية الضيافة عن طريق التدريب الحديث
  • September 2005

التدريب و الشهادات

مبيعات (الشهادة)
تاريخ الدورة:
January 2005
صالحة لغاية:
May 2005