islam madani hussein madani, promoter

islam madani hussein madani

promoter

Gandour

Lieu
Émirats Arabes Unis
Éducation
Etudes secondaires ou équivalent, الدرسات السياحية والضيافة
Expérience
5 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 7 Mois

promoter à Gandour
  • Egypte - Alexandrie
  • octobre 2014 à septembre 2015

• Provide the customers information on promoted products/services
• Distribute product samples, brochures, flyers etc. to source new sales opportunities
• Identify interest and understand customer needs and requirements
• Set up booths or promotional stands and stock products
• Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.)

sales man à hallmark -شركة التهاني العربية
  • Egypte - Alexandrie
  • janvier 2013 à août 2014

Customer service and help them choose what they need and respond to questions expected from the client and the try persuaded product that he wants

Receptionist à Princess Palace Hotel
  • Egypte - Hurghada
  • février 2010 à décembre 2012

Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

- Manage the booking of rooms.
- Answer a multi line phone system and greeting and directing guests, as well as staff. Furthermore, duties include responding to complaints, service issues and other general questions or concerns as appropriate. Filing, mail distribution and use of a computer usually are necessary.
- Liaise with the bell desk to deliver luggage to the rooms.
- Note requests for wake-up calls, transport arrangements and other general enquiries.
- Communicate with other departments regarding group and VIP check-ins.
- Keep a record of guests’ arrivals, day and time of check-in, length of stay, and their special needs and preferences.

Éducation

Etudes secondaires ou équivalent, الدرسات السياحية والضيافة
  • à كلية سياحة وفنادق- سابا باشا
  • septembre 2010

Bachelor degree in tourism studies, 2010

Specialties & Skills

Customer Service
Hospitality
Front Office
Experienced at working to deadlines and following exact procedures
Different kinds of hospitality
After-sales service
Respond to customer objections very well
Salesmanship through practice and study
Customer follow-up

Langues

Anglais
Moyen
Russe
Expert

Adhésions

تنمية السياحة في مصر
  • عضوية جامعية -لتنمية الضيافة عن طريق التدريب الحديث
  • September 2005

Formation et Diplômes

مبيعات (Certificat)
Date de la formation:
January 2005
Valide jusqu'à:
May 2005