ismail abdullah, IT Specialist

ismail abdullah

IT Specialist

Madina Pharmaceutical Industries

Location
Egypt - Cairo
Education
Bachelor's degree, Management information system
Experience
7 years, 8 Months

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Work Experience

Total years of experience :7 years, 8 Months

IT Specialist at Madina Pharmaceutical Industries
  • Egypt - Cairo
  • My current job since June 2017

 Manage daily operations of the IT department.
 Offer suggestions for possible upgrades and changes within the IT department
 Install, modify and repair computer hardware and software.
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems.
 Run reports to determine malfunctions that continue to occur.
 Assist with the installation of new hardware and software and help train employees on its use.

IT HelpDesk at Eid Labib Group
  • Egypt - Cairo
  • December 2016 to April 2017

 Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware.
 Train computer users.
 Maintain daily performance of computer systems.
 Install, modify and repair computer hardware and software.
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems.
 Run reports to determine malfunctions that continue to occur.

Data Entry Clerk at Pfizer pharmaceuticals
  • Egypt - Cairo
  • June 2013 to September 2013

Summer Training
 Insert customer and account data by inputting text based and numerical information from source documents within time limits.
 Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
 Research and obtain further information for incomplete documents.
 Generate reports, store completed work in designated locations and perform backup operations.
 Comply with data integrity and security policies.
 Ensure proper use of office equipment and address any malfunctions.

Education

Bachelor's degree, Management information system
  • at Bachelor of management information system
  • June 2015

89% ( Excellent with Honors ) and Military Service: Completed - 1 Year Served with High Honors

Specialties & Skills

PC Networking
Internet Tools
LAN WAN
Excellent comprehension and retention.
Thrive under pressure, fast-paced competitive environment.
Enjoy working in a team environment, excellent interpersonal skills.
CCNA self study
windows administration
Technical Support

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Reading
  • Football