Ismail Al-Bahar

Social Media Coordinator, Al-Sharq for Bookstore (Diwan Bookstores) Cairo, Egypt (September 2011 -)
Managing all creative content for Diwan's social media presence. Responsibilities included: • Setting marketing planning for all social media outlets (Facebook, Twitter, Goodreads, .etc)
• Working closely with the marketing department to ensure that company's overall marketing plan is implemented in Diwan's social media presence
• Research, develop and create content to all social media outlets (including promotion texts, competitions, .etc)
• Coordinating with the English buying to receive all updates of new and key stock.
• Handling any customer service issues that are channelled through our social media outlets

Freelance Writer, Al-Ahram Online and Al-Masry Al-Youm Online, Cairo, Egypt October (2010 - September 2011)
Responsibilities included: covering events for Art & Culture section, interviewing artists, writing reviews for exhibitions and performances. In addition to submitting regular book reviews for most important and latest Arabic literary releases in English

Mentored master students in their final project and thesis. Responsibilities included: Attending end of year seminars, evaluating students presentations and work, submitting a progress report twice a year, moderating feedback session and recommending future pedagogical strategies

Head Buyer, Al-Sharq for Bookstores (Diwan Bookstores), Cairo, Egypt (February 2008-June 2010)
Managed the English Buying unit in Diwan Bookstores overseeing the buying for all English titles for all Diwan stores and outlets. Responsibilities included: • Create and maintain overall purchasing plan for the English language section based upon the bookstore's vision and marketing plan
• Oversee sales on weekly, monthly, and yearly basis and adjust purchasing policies accordingly
• Coordinate between different departments (marketing, warehouse, stores, .etc) on the day-to-day basis as well as long term in terms of communicating the relevant information to ensure a seamless and efficient policy implementation
• Create a company manual and general terms of references for the English language section and provide the requisite training for the different staff (store managers, customer service staff, etc)

Program Assistant, Human Rights Capacity Building Project, UNDP, Cairo, Egypt April (2007- December 2007)
Provided support for the smooth implementation of the Human Rights Capacity Building project via development of training programs and workshop organization. Responsibilities included: • Evaluated, monitored and critiqued current methodologies in working with Human Rights
• Assisted in the documentation, communication and monitoring of the program
• Participated in scheduling and organizing events, meetings and training sessions for the participants
• Managed correspondences and coordinated program's logistical requirements
• Translated legal documents, briefs and workshop manuals as all reporting was done in English
• Maintained and managed records, contacts, contracts and databases for the project