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Ismail Ben jelloun Touimi, Senior Account Manager

Ismail Ben jelloun Touimi

Senior Account Manager·Bayt.com

United Arab Emirates

Master's degree, Engineering Management

Work experience

Total years of experience: 11 years, 2 months

Senior Account Manager

October 2019 - Present

Bayt.com

Dubai, United Arab Emirates

October 2019 - Present

-Effectively managing business in assigned database through a transactional and solution-oriented approach.
- Initiate and develop a strong relationship with assigned verified leads.
- Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality CS.
- Mastery of the CRM system.
- Help promote and maintain a positive company image.
- Initiative in incorporating new marketing campaigns
- Create stratégies and work with clients to boost their brand.
- Identification, development, and management of targeted strategic accounts.
- Maintain comprehensive knowledge and understanding of capital equipment market, services, technologies, and related applications

Company industry:
Recruitment & Employee Placement Agency
Job role:
Sales

Sales Account Manager

February 2018 - October 2019

Amusement Services International

Dubai, United Arab Emirates

February 2018 - October 2019

- Liaising and networking with a range of stakeholders including customers, colleagues and 3rd party suppliers.
- Fluent in English, French & Arabic and able to convey an articulate message’s in both verbal, written and electronic form.
- A proven track record of y in the MENA region.
- Providing operational support to internal departments and external suppliers as per precise business requirements.
- A thorough Use of Microsoft Office packages to produce clear and concise reports.
- Sales specialist in turnkey solutions of the set up of Amusement, Leisure, and Entertainment across the world.
- Detail and process-orientated and always ensuring the right tasks are done by the right people at the right time.
- Can negotiate efficiently and able to manage people’s expectations in any high pressure sales environments
- Can complete a rigorous market research of new territories for business development to maximize the growth of the company.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Sales And Business Development Manager

January 2017 - December 2017

Compañía Española de Alta Eficiencia Fotovoltaica BSQ Solar, SL

Spain

January 2017 - December 2017

-Local market investigation of the different needed components for the assembly of concentrated photovoltaic panels.
-Technician in Module assembly line of PV panels
-Satellite production center and Power production line at AUI
-Responsible for a day to day customer relationships, program management and assembly of the HCPV cells
-Developed and implemented a new PV cleaning solutions to upgrade the maintenance services
-Served as a consultant in different aspects of the operation management

Company industry:
General Engineering Consultancy
Job role:
Sales

Engineer Manager

September 2016 - June 2017

Al Akhawayn

Morocco

September 2016 - June 2017

Design of a Moroccan traditional bath operating using renewable energies in the Middle Atlas region. The work is an energy and cost effective engineering study for the building envelope and construction of an ecological public bath. -Analyzing the market trends, and recommending products to the company - Constant communication with African and European suppliers - Study of building envelope components Building orientation -Sizing and installation of improved boiler using renewable energies for pumping and preheating of water and space

Company industry:
Industrial Production
Job role:
Research and Development

Audit analyst

September 2016 - January 2017

Al AKHAWAYN

Fes, Morocco

September 2016 - January 2017

Energy Audit - Energy savings improvements:
Development of an energy management program to lower the damages that have already affected the
climate using renewable energy resources. The study targeted The Oncology center Al Kindy in

Company industry:
Safety & Environment
Job role:
Research and Development

Business Analyst

August 2015 - November 2016

Ylara Holding

Fes, Morocco

August 2015 - November 2016

Provide a market study about the salmon, analyze the opportunities given and the type of products that are offered.- Define various strategic options for initiating the investment under different scenarios. - Help with the establishment of the action plan in order to start investing and commercializing the product which determined its feasibility and success.

Company industry:
Business Support Services
Job role:
Consulting

Research Assistant

June 2016 - August 2016

University of Wyoming

Alabama, United States

June 2016 - August 2016

Perform experimental studies on the remediation of oil-contaminated aquifer rocks. Measurement of the interfacial properties of several oil/water/rocks systems.

Company industry:
Oil & Gas
Job role:
Oil and Gas

Business Intern

April 2015 - August 2015

Prefectural Treasury of Mohammedia city

Casablanca, Morocco

April 2015 - August 2015

Analyze the recovery animation, taxes receivables development throughout the year, and help with the decision making based on the study. - Account all the recovered receivables along with the checks received from clients. - Help with the recovery of the receivables from citizens.

Company industry:
Facilities & Property Management
Job role:
Management

Education

University of Wollongong in Dubai

August 2019

August 2019

Master's degree, Engineering Management

United Arab Emirates

GPA (point): 3.76 out of 4

GPA (point): 3.76 out of 4

Al Akhawayn University Ifrane

December 2017

December 2017

Bachelor's degree, Mechanical Engineering and Sustainable energy

Morocco

GPA (point): 3.76 out of 4

GPA (point): 3.76 out of 4

University of Wyoming

May 2016

May 2016

Bachelor's degree, Mechanical Engineering/ Sustainable energy

United States

GPA (point): 3.76 out of 4

GPA (point): 3.76 out of 4

-Solar energy conversion - Oil: Business, Culture, Power -Mechanical Engineering

Skills

Languages
Expert
Languages
Expert
Engineering
Expert
Engineering
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
C
Intermediate
C
Intermediate
CONVERSION
Beginner
CONVERSION
Beginner
MATLAB
Intermediate
MATLAB
Intermediate
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCHANGE
Intermediate
MICROSOFT EXCHANGE
Intermediate
MODELING
Beginner
MODELING
Beginner
OIL PAINTING
Beginner
OIL PAINTING
Beginner
RESEARCH
Expert
RESEARCH
Expert
SOLIDWORKS
Intermediate
SOLIDWORKS
Intermediate
VIDEO
Intermediate
VIDEO
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
CRM
Expert
CRM
Expert
Languages
Expert
Languages
Expert
Engineering
Expert
Engineering
Expert
Sales
Expert
Sales
Expert

Languages

Arabic

Expert

English

Expert

French

Expert