Sales Manager
Galaxy Auto Spare Parts LLC
Total years of experience :13 years, 1 Months
Strong ability to reach sales goal
Profound ability to prepare maintain sales documents
Active learner and effective communicator
Well-developed communications and problem solving skills
Providing support to technical sales staff
Proficient in the use of industry standard software programs
• Strong abilities to fulfill Customer Requirement
• Extend courteous and timely services to customers
• Active learner and effective communicator
• Practices good judgment and discretion while working closely with sales managers
• Good knowledge in Automotive Garage Equipments
• Effectively operate the workshop load
• Proficiency in computers - Proficient in Excel and Word
• Extensive knowledge in automobile engineering, repairs and maintenance techniques
• Excellent problem solving skills that help detect and analyze a problem and find solutions
• Strong observational abilities that help detect a problem
• Ability to extend courteous, friendly and timely services to customers
• Receive customer enquiries by telephone and in personnel
• To record accurate vehicle service histories
• Effectively operate the workshop load
• Guide the customer on maintaining of their vehicles and ensuring efficient performance of the vehicles
• Identify the reasons for malfunctioning of the vehicle and assign technician to perform the repair works
• Advise the clients on using the vehicle and ensuring regular servicing and maintenance to the engines
• Oversee the work of technicians
• Deal and advise client for purchase or resale of old vehicles
• To create outstanding customer confidence in the service
• Facilitate the efficient operation of the workshop by avoidance of non-revenue activities
• Analyze the extent of damage the vehicle has suffered and the repairs it would require
• Estimate the total cost of repairs and inform the clients about the same