إسراء الشافعي

Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
- Develop training materials and performance management programs to help ensure employees understand their job responsibilities.
- Ensure the organization’s compliance with local, state and federal regulations.
- Apply performance management tools to provide guidance and feedback to team.
- Implemented comprehensive HR strategy successfully reduced turnover Ratio
- Developed and implemented a global human resources strategy incorporating recruiting, staff onboarding and performance management to improve employee performance and increase retention.
- Applied comprehensive HR policies consistently, monitored and maintained HR systems and processes, and partnered with management to ensure alignment of HR goals and business objectives.
- Utilized performance management tools to provide guidance and feedback to team, conducted performance and salary reviews, and maintained company organization charts and employee directory.
- Maintained job descriptions, created and implemented compensation strategies, and investigated employee issues and conflicts to bring them to resolution.
- Conduct performance and salary reviews.
- Evaluated the effectiveness of current HR procedures and processes to support evolving business goals and needs, and proposed and implemented process improvement initiatives
- Partner with management to ensure strategic HR goals are aligned with business initiatives.

Provide second level expert services in the areas of Process Management, Training & Communication, Knowledge Management, OM, PA, TA & PY. Acts as Subject Matter Expert (SME) and is familiar with functionality & HR global data definitions.

Take care of answering complex queries and transactions related to OM, PA, TA & PY.

Provide trainings to Tier 1 in order to increase the first contact resolution rate.

Manage user access requests and support required documentation process.

Ensure compliance in line with Data Privacy and Protection guidelines and other relevant legislation
Review PA & OM transactions (hires, leavers, promotions, HR letters etc…)

Upload payroll transactional data in timely & accurately delivered on HR coreMake recommendations for the development of, or enhancements to, current systems and the implementation of new systems and tools for better reporting and analytics.

Coordinate and prioritize ad-hoc data and reporting requests and data collection from both internal and external sources for analysis.

 Recruitment & Selection (Blue Collars - White Collars):
o Partnering with hiring managers to determine staffing needs.
o Creating the job Posts and Publishing to the Facebook and Forasna
o Collecting, Organizing, Screening resumes.
o Performing in-person and phone interviews with candidates
o Interview the Candidates and Examine them
o Update the Data to the Second Interview if Accepted
o Performing reference and background checks
o Send the Job Offer and the needed Papers and Welcome First Working day.
o Exit Interviews - Update the Reallocating Sheet.
o Screening CVS, phone interview, first interview, Exams, job offer and agreements, exit interview, recruitment reports)
o Payroll (Monthly attendance
Personal (withdrawals, Penalties, Vacations
Compensations and Benefits
o Opening Bank Accounts
o Medical Insurance

Sales Person:
Organize Meetings.
o Sales outdoor. Signed more than 20 Contract Monthly.
o Telesales.
o Flyers design.
o Recruiter. ( Recruitment Agency)
o Organizing Public Plans. (training)
o Data Base reorganize & Entry.
 Project Manager in H.R: For (Alex Bank)
o Organizing Trainers days.
o Reallocation for the employee’s titles depend on analysis
o Organizing Payments and trainer’s transportation.
o Organizing Trainers Materials and games.