Issam Naily,

Issam Naily

Lighthouse Bread Factory

Location
Lebanon
Education
Diploma, Hotel And Restaurant Management
Experience
24 years, 3 Months

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Work Experience

Total years of experience :24 years, 3 Months

at Lighthouse Bread Factory
  • January 2020 to October 2021

Managing two bakery shops, in charge of running all aspects from sales, staff
Quality of products and all related things, in charge of 20 employees.

Assistant Quality manager at Harkous Chicken Group
  • Lebanon
  • October 2018 to December 2019

In charge of all quality and ISO inspections 22000 and 9001 of the factory and all
the related paper work including all checks on all employees, products and health
and safety, in charge of over 200 plus employees, reporting to Quality manager and
the board of directors.

Factory Kitchen Manager at Harkous chicken Group Factory
  • August 2017 to October 2018

Managing hot kitchen, cold kitchen, deboning kitchen and butchery in Charge of 60+ employees
basically managing the daily non cooking operations of the kitchen, which may include but not
limited to: accounting, finance, staff working schedule, inventory control and equipment
supplies. Responsible for employees' training and all ISO and quality management also
overseeing other departments that contribute to the operations of the kitchen such as warehouse,
transport and slaughter house reporting to the board of directors.

Operations Manager
  • June 2010 to January 2016

Al Jazeera rest.mgmt and catering company Qatar
Covering many business functions for 10 projects in Qatar. and Dubai, as preopening franchise
restaurants including supplier negotiations, training, financial management budgets, menu and
Gap reviews, management reviews liaising with site managers and company chairman consulting
on site acquisition and company expansion program. Recruitment and the running of the business
Food and beverage manager Feb 08 - Oct 09
Traffic catering Lebanon Covered all aspects of starting a medium sized catering company
from marketing, promotions, staff training, menu development, health and safety, standards and
service.

Operations manager
  • January 2005 to January 2008

Work hotel United Kingdom
Responsibilities included operational aspects for the whole site. Very hands on role, leading from
the front, significantly contributing towards the management of people, product and equipment,
whilst achieving P&L targets and maintaining systems of preventative maintenance and team
scheduling. Employing, training and
Supervising up to 40 staff. Implemented hygiene regulations, adhering to environmental health
regulations. Decreased all stock, cash, food, and wage losses.
Increased G.P by 15% in a very competitive local environment reduced labor turnover and
increased staff morale.

General Manager
  • May 2002 to October 2004

The Crabtree public house and restaurant UK
Managed this very busy city center public house restaurant. Including all aspects of financial
procedures, audit trails. Increased sales by 2000 pounds per month to an average of nearly 900k
p.a pounds and G.P. by 18 % over 2 years. Constantly achieved year-on-year growth. Managing
up to 25 staff including Assistant and trainee managers. Helped reduce staff turnover from 50%
to 25 % by maximizing teamwork and staff job satisfaction .Top performing restaurant in the
region as determined by “ Mystery Diner “

Head chef
  • January 1994 to May 2001

Inn keepers lodge UK
Managed all aspects of running a very busy kitchen Recruiting and training senior kitchen
employees, Supervising the kitchen staff Planning the menus and Ensuring that health and safety
standards are maintained in the kitchen at all times
Determining the food portions to be served to the customers managing food stocks and achieving
targets and year- on- year profits.

Education

Diploma, Hotel And Restaurant Management
  • at Ecole des roches Switzerland Hotel and restaurant bluches
  • January 1993
Bachelor's degree,
  • at Ecole des roches Switzerland Hotel and restauran
  • January 1989

Specialties & Skills

Financial Management
Catering
Hospitality
operations
MANAGEMENT
RECRUITING
SUPERVISORY SKILLS
BUDGETING
CONSULTING
FINANCIAL MANAGEMENT
MARKETING
NEGOTIATION

Languages

Arabic
Expert
English
Expert
French
Expert

Hobbies

  • Reading