Issam Naily,

Issam Naily

Lighthouse Bread Factory

Lieu
Liban
Éducation
Diplôme, Hotel And Restaurant Management
Expérience
24 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :24 years, 4 Mois

à Lighthouse Bread Factory
  • janvier 2020 à octobre 2021

Managing two bakery shops, in charge of running all aspects from sales, staff
Quality of products and all related things, in charge of 20 employees.

Assistant Quality manager à Harkous Chicken Group
  • Liban
  • octobre 2018 à décembre 2019

In charge of all quality and ISO inspections 22000 and 9001 of the factory and all
the related paper work including all checks on all employees, products and health
and safety, in charge of over 200 plus employees, reporting to Quality manager and
the board of directors.

Factory Kitchen Manager à Harkous chicken Group Factory
  • août 2017 à octobre 2018

Managing hot kitchen, cold kitchen, deboning kitchen and butchery in Charge of 60+ employees
basically managing the daily non cooking operations of the kitchen, which may include but not
limited to: accounting, finance, staff working schedule, inventory control and equipment
supplies. Responsible for employees' training and all ISO and quality management also
overseeing other departments that contribute to the operations of the kitchen such as warehouse,
transport and slaughter house reporting to the board of directors.

Operations Manager
  • juin 2010 à janvier 2016

Al Jazeera rest.mgmt and catering company Qatar
Covering many business functions for 10 projects in Qatar. and Dubai, as preopening franchise
restaurants including supplier negotiations, training, financial management budgets, menu and
Gap reviews, management reviews liaising with site managers and company chairman consulting
on site acquisition and company expansion program. Recruitment and the running of the business
Food and beverage manager Feb 08 - Oct 09
Traffic catering Lebanon Covered all aspects of starting a medium sized catering company
from marketing, promotions, staff training, menu development, health and safety, standards and
service.

Operations manager
  • janvier 2005 à janvier 2008

Work hotel United Kingdom
Responsibilities included operational aspects for the whole site. Very hands on role, leading from
the front, significantly contributing towards the management of people, product and equipment,
whilst achieving P&L targets and maintaining systems of preventative maintenance and team
scheduling. Employing, training and
Supervising up to 40 staff. Implemented hygiene regulations, adhering to environmental health
regulations. Decreased all stock, cash, food, and wage losses.
Increased G.P by 15% in a very competitive local environment reduced labor turnover and
increased staff morale.

General Manager
  • mai 2002 à octobre 2004

The Crabtree public house and restaurant UK
Managed this very busy city center public house restaurant. Including all aspects of financial
procedures, audit trails. Increased sales by 2000 pounds per month to an average of nearly 900k
p.a pounds and G.P. by 18 % over 2 years. Constantly achieved year-on-year growth. Managing
up to 25 staff including Assistant and trainee managers. Helped reduce staff turnover from 50%
to 25 % by maximizing teamwork and staff job satisfaction .Top performing restaurant in the
region as determined by “ Mystery Diner “

Head chef
  • janvier 1994 à mai 2001

Inn keepers lodge UK
Managed all aspects of running a very busy kitchen Recruiting and training senior kitchen
employees, Supervising the kitchen staff Planning the menus and Ensuring that health and safety
standards are maintained in the kitchen at all times
Determining the food portions to be served to the customers managing food stocks and achieving
targets and year- on- year profits.

Éducation

Diplôme, Hotel And Restaurant Management
  • à Ecole des roches Switzerland Hotel and restaurant bluches
  • janvier 1993
Baccalauréat,
  • à Ecole des roches Switzerland Hotel and restauran
  • janvier 1989

Specialties & Skills

Financial Management
Catering
Hospitality
operations
MANAGEMENT
RECRUITING
SUPERVISORY SKILLS
BUDGETING
CONSULTING
FINANCIAL MANAGEMENT
MARKETING
NEGOTIATION

Langues

Arabe
Expert
Anglais
Expert
Français
Expert

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