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Itumeleng  Malete , Cashier

Itumeleng Malete

Cashier·Woolworths

South Africa

Bachelor's degree, Business Administration

Work experience

Total years of experience: 12 years, 6 months

Cashier

March 2023 - April 2025

Woolworths

Johannesburg, South Africa

March 2023 - April 2025

• Operating the till
• Balancing of accounts at end of the day
• Attending to customer queries
• Achieving and exceeding sales targets
• Being Customer orientated

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Customer Services and Sales Administrator

April 2019 - December 2020

Mavhone Trading and Project

Johannesburg, South Africa

April 2019 - December 2020

• Buying and Selling houses
• Customer service
• Doing follow ups
• Data capturing

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Processing Administrator

December 2017 - December 2018

Bophelo life insurance

Johannesburg, South Africa

December 2017 - December 2018

• Processing of Funeral Claims
• Capturing of members on the system
• Assessing of claims
• Processing Claims and doing payments
• Assisting with requests of outstanding documents
• Dealing with clients queries over the phone

Company industry:
Insurance & TPA
Job role:
Administration

Service Consultant

December 2007 - May 2015

Standard Bank of South Africa

Johannesburg, South Africa

December 2007 - May 2015

• Attending to clients complaints and queries
• Helping clients with fraud committed on their accounts
• Open Accounts for clients
• Do early repayments for clients

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

University of South Africa

December 2026

December 2026

Bachelor's degree, Business Administration

South Africa

Skills

COMPONENT SERVICES
Expert
COMPONENT SERVICES
Expert
CUSTOMER INSIGHTS
Expert
CUSTOMER INSIGHTS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATA CAPTURE
Intermediate
DATA CAPTURE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
QUERY LANGUAGES
Intermediate
QUERY LANGUAGES
Intermediate
SALES
Intermediate
SALES
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate
SERVICE DELIVERY FRAMEWORK
Expert
SERVICE DELIVERY FRAMEWORK
Expert
Call Center
Intermediate
Call Center
Intermediate
Administration
Expert
Administration
Expert
Customer Care
Expert
Customer Care
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate

Languages

English
Expert