Assistant
DUBAI MARINE BEACH RESORT & SPA
Total years of experience :14 years, 0 Months
Provide on-the-job and off-the-job training for new and existing employees.
Stock rotation and total control over the same.
In house and local marketing
Maintain guest data and feedback forms.
Plan day-to-day operation.
Maintain a clean hygienic atmosphere in the restaurant.
in various outlets like multi- cuisine Restaurants, Discotheque & Banquets.
Cater to the guests and provide service as per the standards set.
Elementary in order taking over the phone and service of the same.
Maintain guest feedback record.
Assist other operating departments for effective check in and check out producers as per the standards.
Private Dining and reliever for all day dining.
Complaint handling and take effective measures for the same.
Maintain guest satisfaction record and giving feedback to the top management.
Inventory Management and cost controlling.
Budgeting the sales and take measures to obtain the same.
Provide trainings to the staff and implement certain standards.
Private Dining as an opening team.
Lead a team of 25 staff in providing efficient and professional service to the guests.
Shift leader for Private Dining and the reliever for the room service manager.
Complaint handling and take effective measures for the same.
Provide trainings to the staff and implement certain standards.
April 2009 and promoted as jnr.captian in July 2010.
Shift in charge of Room Service, Mini-bar. And the reliever for the room service manager.
Directly report to the Director of F&B regarding operations in the absence of room service manager.
Lead a team of 16 staff in providing efficient and professional service to the guests.
Ensure the right standards of service are applied during operations.
Maintain and submit monthly inventories and various reports.