HR & Administration Manager
Al Jazira Seashore Group
Total years of experience :26 years, 6 Months
Key Result Areas
• Overseeing all HR & Administration functions
• Managing the complete recruitment process for all positions in the company
• Implementing and monitoring company policies and procedures
• Responsible for proposing recommendations for further improvements in efficiency and effectiveness
• Monitoring fleet operation in order to meet over 2500manpower and 240 sites demands
• Managing implementation of repairs procedures for the continuous maintenance of the fleet
• Budgeting and monitoring repair expenses and maintaining good condition of all vehicles
• Improving accommodation facilities of all employees in all our residential complexes
• Implementing and monitoring housing policies and procedures
• Ensuring safety and security of all our facilities
Highlights:
• Introduced manpower requisition forms as auditable document for recruiting
• Immediately reduced manpower shortages through active recruitment
• Implemented leave plan and leave flow charts to clear 6months leave/resignation backlog
• Introduced banding/grading salary structures
• Implemented vehicle repair procedure to monitor vehicle breakdowns
• Introduced periodic maintenance check lists for all staff accommodations
• Prepared annual financial repairs and maintenance budget for proper monitoring of expenses
• Reduced transportation complaints by 25% within the first 2 months and 95% during the next 4 months
• Improved accommodation facilities for the staff to enhance their performance
TMTEC Trad. & Technical Services September 2012 - February 2014 HR & Administration Officer
TMTEC is a trading company established since 1994. The core activity of the company is sales, services and maintenance of air conditions and refrigeration units, Chillers, Generators, Pumps and Motor Rewinding works.
Key Responsibilities:
• Staff planning, recruiting and mobilizing employees based on the operational demands
• Managing implementation of policies and procedures for the smooth functioning of various departments
• Accountable for managing the Quality Management Systems and ISO Standards requirement within the organization
• Responsible for proposing recommendations for further improvements in efficiency and effectiveness
• Involved in the activities of development of new departments within the organizations
• Kept a track record of monthly and annual sales targets & budget expenses
• Resolving the contractual issues for gaining the trust of clients and to generate repeat sales
• Handled the promotional activities of organization brands by participating in Exhibitions, Seminars and Trade Shows Prospecting new clients and developing business relations with them
Highlights:
• Served as Quality Manager (Internal Auditor) for implementing the ISO standards
• Holds the credit of getting ISO certificate for the company through training and awareness programs and implementing the operational procedures outlined in the company manual.
• Conducted periodic internal audits to ensure guidelines are observed and targets are achieved, all non-conformities were followed up with corrective action plan.
Alfardan Automotive Group are the authorized dealers for BMW, Rolls Royce, MINI, Land Rover, Jaguar, Ferrari, Maserati and various motorbikes.
Key Result Areas
• Accountable for:
o Handling & resolving ethics crisis which arises in the working environment and accommodations
o Generating and maintaining monthly KPI reports which includes throughputs, productivity and CSI
o Submitting the same to the senior management for further recommendation
• Responsible for:
o Maintaining track record of performance & motivating staff
o Resolving problems related to contractors
o Referring complex issues to higher management for addressing
o Short listing candidates and recruitment planning of over 200 employees during 2004-2006
• Rendered support to the Director and Sectional Department Managers to achieve organizational goals & objectives
• Involved in the planning all events in coordination with department managers like establishing schedules, equipment, transportation, etc.
• Monitored the maintenance schedules of equipments and fire & safety trainings as per established specifications & contractual obligations
• Managed the operations of various support units which includes QMS, Health & Safety, Fire Protection, Facility Management, Maintenance and Security in adherence to organizational policies & procedures
Highlights:
• Essayed a stellar role in implementation of incentive schemes for technicians, drivers, car washers, etc.
• Significantly implemented procedure s for quality management assurance as per standards of BMW
• Instrumentally performed research and developed a plan to reduce the expenses on utilities by 35-40%
• Instrumentally executed QMA Standards and recognized as Best BMW Dealer in the GCC region
• Effectively involved in:
o Setting up the company’s financial expenses and revenue budgets per annum
o Introduction of the Kerridge Software System for all the departments within the After Sales Group
• Demonstrated excellence by introducing cost-savings methods by consolidating common expense areas and reducing expenses by more than 30%
• Essayed a stellar role in performing various activities including after sales get-togethers, in-house tournaments, trainings & awareness programs to maintain inspiration levels
• Effectively handled the in-house maintenance team for maintaining high standard facilities and reducing costs for sub-contractors by 75%
• Played a significant role in implementing production based incentive which consequently resulted increase in profitability
• Managing master records of all employees
• Monitoring leave schedules, advances, air travels and final settlements
• Effectively organized Safety First Campaign for enhancing the safety of workers at site
• Instrumentally carried out annual tournaments and gatherings for over 500 employees
Graduate (B.Com - specializing in Business Administration) 1994-1999