Ivy Cordero, Secretary

Ivy Cordero

Secretary

Location
United Arab Emirates
Education
High school or equivalent, Computer Engineering
Experience
20 years, 11 Months

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Work Experience

Total years of experience :20 years, 11 Months

Secretary
  • May 2018 to July 2018

Answers Telephone calls and inquiries, Greet clients warmly and ascertain problem or
reason for calling.
* Making Quotations and Preparing Offer Letter
* Operate office equipment such as photocopiers, facsimile machines, switchboards,
and computers
* Maintain a comprehensive documentation control services for the department,
including the development and operation of computerized filing records and retrieval
system
* Coordinating with Sales & Marketing department.
* Preparing and proceeding client inquiries.
* Reporting to Marketing Manager on all issues relevant to Quotations and any market
information.
* Handling petty cash of the company and attendance sheets.
* Typing, preparing and collating reports
IFP QATAR

Admin Assistant/Data Base Coodinator at IFP Qatar LLC
  • Qatar - Doha
  • June 2010 to December 2016

Coordinates work with other executive and support staff to ensure a high performance,
customer service-oriented work environment
* Do administrative and secretarial works for the General Manager and for all Managers of the
Organization.
* Serves as the Company’s Coordinator & performs other functions that maybe assigned from
time to time. Operate office equipment such as photocopiers, facsimile machines,
switchboards, and computers.
* Resolve customer complaints via phone, email or social media, assist with placement of
orders, refunds or exchanges
* Answers Telephone calls and inquiries, Greet customers warmly and ascertain problem or
reason for calling..
* Organize business itineraries, travel arrangements, conferences, meetings and social
functions.
* Maintain a comprehensive documentation control services for the department, including the
development and operation of computerized filing records and retrieval system.
* Manage Office supplies and ensures that all employees office supplies are carry out.
* Encodes Company contacts using Central Integrated Database (CIDB) & Customer Relations
Management (CRM) Proof reading of correspondence type by others to correct errors and
presentation formats.

Assistant Teacher at Emerald City Nursery
  • United Arab Emirates
  • February 2007 to June 2009
Receptionist at Rachna Sp
  • United Arab Emirates
  • March 2005 to July 2006

Welcomes clients and turns them over to assigned staff for services
* Promotes salon’s services and various beauty products
* Ensuring effective and timely flow of information to management and staff, maintaining
office confidentiality
* Maintaining effective communication with clients for appointments and giving highly
satisfactions of services
* Checking of all stocks, and monthly inventory
* Completes requests by greeting customers, in person or on the telephone; answering or
referring inquiries.
* Checking the salon’s facilities and informing the concerned staff for immediate action

Computer Operator at Philips Electronics
  • United Arab Emirates
  • January 2000 to January 2003

Data encoding, Daily report of manpower and materials
* Checking and inspections of all assembly line
* Submit the quality control sheet for approval
* Preparation of applicants documents as per prospective employers requirements
* Verification of physical and data entry requirements
* Verification and generation of findings on data completeness, integrity and consistency

Admin Assistant at Electrovan Agri Sales
  • Philippines
  • January 1995 to January 1999

charge of Purchasing documents submittal
* Preparing of payroll with all registered staff
* Ensuring that all documents required was properly sign by the manager
* In charge of incoming and outgoing of cash flow
* Do administrative and secretarial works for the General Manager
* Answers incoming calls, emails and handle clerical duties such as filing and faxing.
* Monitor scheduled absences such as holidays and coordinate actions to ensure the staff
absence has been adequately covered off to ensure continuity of services
* Processing of leave application.
* Maintains customer confidence and protects operations by keeping information confidential.
Perfection Plastic Corporation

Secretary
  • Philippines
  • January 1991 to January 1994

Do administrative and secretarial works for the General Manager
* Preparing of request (outgoing & Incoming Cash Flow)
* Collecting of check for monthly payment
* Monitoring and assessment report of manpower
* Perform clerical and office works to include not limited to photocopying, faxing, mailing and
filling.
* Arranging of all bookkeeping works
* Encoding Time Sheets and expense report of staff.
* Organize itineraries, travel arrangements, conferences, meetings and social functions.
* In charge of documentation, record storing, and archiving and retrieval procedures.
* Maintains pantry and office supplies inventory
* Supports in completing time sheets of office assistants and drivers who do not have system

Education

High school or equivalent, Computer Engineering
  • at Adamson University
  • June 1990

Under Graduate ( 1st. year College)

Specialties & Skills

ADMINISTRATION
CONFERENCES
DOCUMENTATION
GENERAL MANAGEMENT
GESTIóN DE ARCHIVOS
INVENTORY MANAGEMENT
MEETING FACILITATION
MICROSOFT OFFICE
MICROSOFT WORKS

Languages

English
Expert
Tagalog
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