Sales Admin/ Receptionist
DOMASCO
Total years of experience :14 years, 8 Months
Ensure all paperwork's are well prepared, ready for invoicing on time and all bookings are precisely entered onto the system.
Generated daily, monthly and yearly total sales reports.
Developed an up-to-date customer information list for promotion and events.
Successfully prepared PowerPoint presentation for monthly marketing report.
Organized display vehicles with right specification sheet and price tag.
Supported sales team by contacting prospective customers and assigned to salesperson.
Coordinated with service team for pre delivery inspection of vehicles and maintained a checklist for every vehicles delivered to showroom.
Executed prompt delivery process of vehicles.
Managed documents and file in an organized filing system.
Arranged and monitored shipment with supplier and freight service to ensure arrival on time.
Coached and mentored new Sales Admin.
Ordered and maintained supplies for office and pantry.
Earned recognition for exceptional job performance.
Manage large amounts of inbound and outbound calls in a timely manner. Identify customer needs, research issues, resolve complaints, and provide solutions.
Answered, screened and directed phone calls to the appropriate personnel using a multi-line system.
Creates delivery note, invoice, purchase order and quotation accurately.
Filing important documents in appropriate folder in a timely manner.
Monitored cleanliness, maintained and ordered supplies for the office and pantry.
Scheduled and coordinated meeting and appointments for managers.
Analyzed title deeds and write reports as per findings, summarizing relevant information about the real estate.
Managed and maintained abstract data in the computer system.
Ensured content met company or client’s needs according to in-house style guide.
Captures customer information specimen signature card and maintained in a web-based application. Organized and filed signature cards in numerical order as per branches.